Graffiti / Peeling Paint Guidelines - REO Property Preservation Forum
 
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post #1 of 6 (permalink) Old 08-31-2016, 01:11 AM Thread Starter
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Graffiti / Peeling Paint Guidelines

Ok, this thread may get some reaction from many of you on one side of the issue or the other. I just want to know what is EXPECTED of a contractor when they show up to remedy peeling paint on so many of these vacant homes. The scope of my work is supposed to be from a non-biased quality control standpoint and I sub for a company that does not do preservation work so there is no conflict of interest.

I am noticing a trend in only the last month where it appears someone just walks up to the house with a spray gun and lets it loose lol. No regards to the color or what other trim,glass, plants, objects are in the way. For all I know they could of done it in the dark! Definitely no masking and no scraping. Yet surprisingly other homes will be upgraded to vinyl siding when they had historical significance and should of been repainted instead.

I do not want to report back negative information that potentially leads to a chargeback to an otherwise good vendor who was paid next to nothing to show up and do what he/she was told to do.

On the other side of the issue I have seen some total crap work on other repairs and even dumping the debris from one property onto another several miles away. I even encountered exterior debris suddenly becoming interior debris so someone can get paid to move the crap yet again! As this industry becomes more and more sink or swim I feel the ETHICAL Vendors who perform work within the GUIDELINES should swim and the new startups who come in and undercut the established vendors thinking they can get away with shortcuts should be the ones who sink. Shortcut is not even the word, some of this work is a joke! I realize there are some great people out there who do not have the luxury to refuse to work for the lowering prices and still be able to pay their employees and bills. So if they bid the job and did what was expected I do not want to fault them for it especially since it only affects the cosmetics of the house.
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post #2 of 6 (permalink) Old 08-31-2016, 05:12 AM
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What you witnessed has been going on since the beginning.
My opinion is it isn't up to you to determine if the sub before you is a newb with a wife and mother in law to support, just document and inform.
My other opinion is that if you report back negative (and truthful) information that results in the property being corrected to a condition the mortgagor expects, then that is a good thing. If it also helps get rid of a lousy contractor then that's another good thing. If it teaches an honest yet new contractor a hard lesson and motivates him to move into another area in his field without the risk of being fleeced by his customers then that is the best thing.
Looks like a win win to me.
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post #3 of 6 (permalink) Old 08-31-2016, 08:19 AM
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Report what you see and let the chips fall where they may.
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post #4 of 6 (permalink) Old 08-31-2016, 09:40 AM
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Your job is to report what you see. Bad paint job? Overspray everywhere, and the undercoat is peeling? Report it. By not reporting what you see, that puts you in the exact same position as them - Not doing the job you're paid for properly. Don't be them.
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post #5 of 6 (permalink) Old 08-31-2016, 05:33 PM
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I agree with most of the sentiment here. We have all seen what you are seeing. The truth is these guys get weeded out by being reported. So when you see shoddy work like that you have to report it. Do the best possible job you can do that is what will : a) help you "swim" as you stated and b) allow for the good vendors to be set apart from the bad.


I have a very similar case. A vendor installed a sliding door that was smaller than the previous door they removed. They closed the 2 ft wide gap with a plywood and called it good. The entire sliding door was just hanging there. They no longer work in this area because of that and we got to reconstruct the exterior wall for proper fit,form, and function of the door.

I have caught subs from other regionals dumping on my properties. as well.

Things that were once outside and are now inside may be a common occurrence. We do get work orders that instruct us to do that. But, still report it just the same.
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post #6 of 6 (permalink) Old 09-01-2016, 12:05 AM Thread Starter
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Thanks for the responses. I am glad to know that I have been doing my job correctly. In a severe preservation issue I even submit a separate email with loan numbers to the office so it can be forwarded directly and discussed during an upcoming client call. After doing this 3 years now it takes something really out of the ordinary for that to happen. Otherwise I let the pictures and the form tell the story.

The debris dumping, a notice the town plans to seize and tear down the house, sudden unexpected "new owners", trespassers had a party resulting in killing one of their own, police involvement, are experiences that I recall special emails for. Break ins, fires, complaints from neighbors are simply reflected in the form lol.
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