Screwguard ( no vaseline need it) - REO Property Preservation Forum
 
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post #1 of 3 (permalink) Old 11-17-2016, 09:48 AM Thread Starter
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Screwguard ( no vaseline need it)

Unbelievable, we just found out from the client directly bank of America paid them for a job they remove from our Q when we were in the middle of everything. They did not paid us a dime for it, removed it because we were too late on the job. Now permits are open and they are telling the client everything has been completed. We are just sitting here looking at each other thinking THEY STOLE ALL THE MONEY ????. Now we know why they called them SCREWGUARD. Is unbelievable how the client pays so easy for a job with only 5 photos, but we are require to load more than 500 photos and careful you dont get cut because of one photo. WAOOHH
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post #2 of 3 (permalink) Old 11-17-2016, 11:12 AM
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Send them an invoice, and

take them to court. Your state law will supersede their little rules. Don't delay and don't play games with them, take their discount, charge them late fees and just generally be a hard a$$ right from the start. Get the certified demand letters in the mail now.
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post #3 of 3 (permalink) Old 11-18-2016, 03:51 AM
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Another example of why 112% of the time, when a national like Safeguard tells you "...the client requires/declined/notified/etc..." as the cause of a chargeback or cut invoice, it is BS.

If you have your ducks in order, you will succeed in court over a case like this.
Look at it like this- If I hired you to put a roof on my customer's house, and you are loading up your ladders and gear at the end of the final day.
I look it over and tell you I'm unhappy that it took so long and I'm not paying you for it so get out.
As you are driving away you look in your rear view mirror only to see me walking up to the home owner's door with an invoice in my hand.
Charging the client for work you refuse to pay your sub for is FRAUD. It wouldn't fly in court over private work and it sure doesn't with preservation.

First question I would ask the rep on matters like this when we were still naive enough to work for nationals was "Did you bill the client?"
Answers were usually something like "We don't release that information" to which you should respond "Yes, but your attorney will."
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