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post #1 of 27 (permalink) Old 04-18-2017, 06:42 PM Thread Starter
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Us Best Repairs

Anyone out there doing work for Us best repairs? Having issues getting paid, been with them since 2014 never had problems, but the last 6mons have been terrible and now I get this email (attached screen shot) got several invoices over 40 days and some that are 30 days, Been getting the run around for a few weeks now, got a response from Sam Tucci saying they are behind on invoices.. YA THINK.. cause they have had a large influx of orders BS.. this has been the slowest since 2015 (they are my last regional I stayed with) I have went direct for a few local banks, and provide repairs to rentals for a few landlords, and have great residential customers. My red flags are up.. told them we would be stopping all work, In response to this I was rewarded with the canceling of all my orders and I say to this stick it up your ass!! they have teamed up with vision property management also known as vpm/ Midland Mortgage they expect you to do the door knock inspections and talk to neighbors, ask personal questions etc.. I never thought that was legal, and recently told them I wasn't accepting those door knock orders. they owe me about 5k at this point, which I will be filing for liens asap, and contacting Altisource since the bulk of this $ is from Altisource orders. Any feed back would be appreciated especially if you are in Michigan like me.
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post #2 of 27 (permalink) Old 04-19-2017, 12:26 AM
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Originally Posted by lakeshore67 View Post
Anyone out there doing work for Us best repairs? Having issues getting paid, been with them since 2014 never had problems, but the last 6mons have been terrible and now I get this email (attached screen shot) got several invoices over 40 days and some that are 30 days, Been getting the run around for a few weeks now, got a response from Sam Tucci saying they are behind on invoices.. YA THINK.. cause they have had a large influx of orders BS.. this has been the slowest since 2015 (they are my last regional I stayed with) I have went direct for a few local banks, and provide repairs to rentals for a few landlords, and have great residential customers. My red flags are up.. told them we would be stopping all work, In response to this I was rewarded with the canceling of all my orders and I say to this stick it up your ass!! they have teamed up with vision property management also known as vpm/ Midland Mortgage they expect you to do the door knock inspections and talk to neighbors, ask personal questions etc.. I never thought that was legal, and recently told them I wasn't accepting those door knock orders. they owe me about 5k at this point, which I will be filing for liens asap, and contacting Altisource since the bulk of this $ is from Altisource orders. Any feed back would be appreciated especially if you are in Michigan like me.


Man ! Situation like that sink wish I knew what to tell ya! Hopefully things will work out for you! My only guess to get a lawyer then again I don't know maybe someone who knows will respond back .. best of luck


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post #3 of 27 (permalink) Old 04-19-2017, 05:22 AM
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Notify everyone in the client change all the way to the bank. Liens are fine but give everyone a professionally written letterhead notice as well.
If US is apologetic over not getting out their overdue checks, they shouldn't be surprised when their contractors attached late fees to the invoices as well, just like the power company.
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post #4 of 27 (permalink) Old 04-19-2017, 09:08 AM
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you got a "Dear vendor" letter, nice of them to take the time to personalize it

yes liens, as soon as possible

hope you are able to collect

Stay away from fools, for you won't find knowledge on their lips.
-God
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post #5 of 27 (permalink) Old 04-19-2017, 01:16 PM
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I'm in NYC and have the same issue with US Best. I received the exact same email from James Chan at US Best. They also cancelled all my work. Fortunately, like you they were the only regional I had.
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post #6 of 27 (permalink) Old 04-19-2017, 02:04 PM
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I also got the same information I have the same amount of work orders that are at least 40 days past due and have called and sent emails. We have worked for them for two years and never had a problem with payment and till the last three months. We are located in Pennsylvania . Anyone have any thoughts on what is going on with payments and why they are delayed?
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post #7 of 27 (permalink) Old 04-19-2017, 09:20 PM Thread Starter
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I have drafted a notice of breach of contact as I pulled out the contract I signed back in 2014 , the contract does not state 30 days net .. it states that pay is weekly and not more than once a week, I personally think that they are going under.. alot of issues have come up lately the constant turn over of employees, I have had many account reps in the last year and the new clients Midland Mortgage and VPM.. Bad People Google them and there getting work from them.
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post #8 of 27 (permalink) Old 04-20-2017, 08:54 AM Thread Starter
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us best screen shot of notice and emails

I put my contract pertaining to payment section on here to see what you all think, also included a screen shot of the email I got from the account rep Alfonzo Gonzales which is contradictory to what Mr. Tucci sent and I posted earlier. I sent this out this morning, so lets see what kind of response I get ....
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post #9 of 27 (permalink) Old 04-21-2017, 06:56 AM
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Same situation here with them. A year ago, things were going really well with getting paid weekly and not having to deal with too much BS. It seems that after the first of the year, things have gone to hell in a handbasket with them. Not one person I deal with is on the same page as their coworkers. I get 2-3 emails a day from 2-3 different people looking for updates on the same exact workorders. I could go on for days but I'd only be saying what we all know. But yes, the payment situation is getting pretty bad as well. I'm not really sure how they expect someone to continue accepting workorders when they can't send out payment for ones already completed. Anyways, that's my $0.02 for what it's worth.
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post #10 of 27 (permalink) Old 04-21-2017, 08:35 AM Thread Starter
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I did get a response yesterday to the notice I sent them, within an hour of sending it, However, the email stated he was working on getting us paid, as soon as I confirmed said excel file, It wasn't a payment date, it was a excel file of pending payments for work we completed which I was asked to see if it was correct.. it was not there were 3 invoices from beginning of March not on there, as well as 7 other invoices not listed, I replied to this with the missing Invoices and invoices that had incorrect pay amounts, and explained that this is not a check stub or nor did this excel file say a pay date, and that my notice still stands, I then never received a email reply to that, but a few hours later I received a phone call from upper management that stated he was wanting to make a resolution to our payment dispute, and he is the in house attorney there, then we discussed recent issues with processors, account reps etc. and also what I posted to this site, and the reason for the "pay delay", he explained that there client had upgraded there pay system in March and there is a issue with it, and they have not gotten paid since then, and that we would be paid, but couldn't give me a date, he also said we are good workers and appreciated all the work we had done for them, but I needed to edit my thread on here, or delete it, or basically I wouldn't have a job with them anymore ( not that I was planning on staying) I explained that I didn't think I did anything wrong and I would take his recommendation into consideration, that what I put on here was in fact truth and not a lie, so I was then asked to post a vague more favorable summary of our phone conversation, (which I hadn't done yet as I messaged a senior member for advice before doing so waiting on his response GTX63 need you advice pm me please) he then said he would call me when a check would be ready, no faith in believing that.. I guess if I don't hear anything on payment by next week I will move forward with notifying clients and the liens. Very sad about this, but I was brought up by my parents so I'm German and Cherokee, and I fight for what is right, and the truth.
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