From their last response I can only draw the conclusion its the same old middleman low ball crap.
They won't give any specifics. A lady said the banks set the prices. Same old black hole excavation to the bottom of the poor house crapper, dressed up in a bow tie.
I'm amazed people will do work blindly and have some idiot tell you what to charge based off some profit margin goal of a LLC that has no interest but their own.
The appliance purchasing got my attention, I wanted to know who pays to replace the things when they are stolen. I would not put appliances in any empty house on my dime unless it was sold and people were moving in. I see theft all the time in my travels, appliances that are clean don't last long. I inspected one nice home recently and found all fixtures and appliances removed. The doors were undamaged, looked like they had a key. Some even remove the sinks!
Three calls, a few emails and all I really got was a sign up package. No details on rates, bidding, nothing. From what I can tell, they give you a take it or leave it price for each job. Asked for a face to face, no response. I guess they don't really want any people who ask questions.