Join Date: Aug 2018
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First Preservation Job Disaster
I was recently contacted to complete a Preservation job in my area and was really excited. The initial requests were change the locks, interior and exterior debris removal and rebuilding the outside steps.
I accepted even though I never posted on any website that my company provides lock changes or wood working. I gave the quote over the phone and he accepted. Seems good so far, right?
The sketchiness follows:
The number and company that contacted me was out of state preservation company that I have never been in contact with.
I asked for proof that they have the right to work or hire to perform work on the property and never got it.
They said it had a lockbox at the home but it did not.
When I brought up sending an official quote to be signed he states that we already have an agreement.
Kept adding services- pressure washing, lawn maintenance etc.
After all this, I decided to give the benefit of a doubt and still check the exterior of the house and ready to perform work if/when he sends some type of proof that we can start working.
Atleast an hour and a half passed by so we decide he no longer wants us to work on the house or he is fabricating proof lol.
When I got home, I called and told him that unless he can get a locksmith or someone to change the locks and provide a lock set we will refuse the job.
He angrily states that I am wasting his time and I keep trying to explain the red flags that he raised through the process and I’m trying to protect myself.
Am I being overly cautious?
Not wanting to sign the quote/contract was a huge red flag to us. We also didn’t want to change locks on a home that we do not know who owns it.
What is the normal process for obtaining proof and coming to an agreement?
It seems standard that someone wanting a preservation service would know who owns the home and can easily give that information out.
Any information would be greatly appreciated and maybe I won’t have a second disaster anytime soon.