NFR charge back - REO Property Preservation Forum
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post #1 of 11 (permalink) Old 11-29-2018, 04:08 PM Thread Starter
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NFR charge back

NFR kicked back an order that has been completed and payed for almost a year now. They are claiming that HUD is only paying them for a 1 unit winterization when we charged and completed 2 units. So they want 37.50 returned for one the unit since there is supposedly only 1. We cut ties with this company after this order due to non payment among many other reasons. My question is. Are they even entitled to this? I can't find a charge back/kickback clause anywhere in the contract I signed with them. In addition to it being payed and finished for nearly a year. They can eat s### as far as I'm concerned.
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post #2 of 11 (permalink) Old 11-30-2018, 12:04 PM
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Originally Posted by Jay16910 View Post
NFR kicked back an order that has been completed and payed for almost a year now. They are claiming that HUD is only paying them for a 1 unit winterization when we charged and completed 2 units. So they want 37.50 returned for one the unit since there is supposedly only 1. We cut ties with this company after this order due to non payment among many other reasons. My question is. Are they even entitled to this? I can't find a charge back/kickback clause anywhere in the contract I signed with them. In addition to it being payed and finished for nearly a year. They can eat s### as far as I'm concerned.
- Can You Obtain (timestamped) PROOF of Documents From your client?
  1. Sounds like you did the job,
  2. got paid for the job you did

UNTIL your client (FR) found a way to finagle you.

I can't tell you how many times the word Finagle came from Leaders.... "oh just finagle"

Processors, Team Leads, Vendor Managers, "oh just finagle it and push it through."

Final Report *

Is it not your right to deny an email that says "just because". You may want to contact your client and diplomatically request proof- Step #2

I had a client tell me one time "that at our own expense, we would be responsible for the repairs necessary to convey the property"

We were hired to complete visible inspection - 1 year ago.

but because of THEIR mistake, I also discovered how to EXPLOIT the $#!* out of the property preservation business.

You did your job - questions make them do theirs. Be Encouraged Contractor, go get what is yours.

over and out

Last edited by Bear; 11-30-2018 at 12:12 PM. Reason: finished a sentence
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post #3 of 11 (permalink) Old 12-02-2018, 06:46 AM
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NFR kicked back an order that has been completed and payed for almost a year now. They are claiming that HUD is only paying them for a 1 unit winterization when we charged and completed 2 units. So they want 37.50 returned for one the unit since there is supposedly only 1. We cut ties with this company after this order due to non payment among many other reasons. My question is. Are they even entitled to this? I can't find a charge back/kickback clause anywhere in the contract I signed with them. In addition to it being payed and finished for nearly a year. They can eat s### as far as I'm concerned.
So you haven't been working for them in about a year???
Would hope they do not "owe" your company anything else. But by the sound of things they never got square with you.
If they are asking you to send them a check....tell them to go pound sand...
That said i sent you a pm

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post #4 of 11 (permalink) Old 12-02-2018, 08:20 AM
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. . .Is it not your right to deny an email that says "just because". . .
Not only is ignoring the email your right to do so, but if this company doesn't owe you any money, it's the correct thing to do in this case, especially in light of your statement that you've already cut ties with them.

PS - What were you thinking doing a winterization for $37.50, regardless of it being a 2nd unit!?!
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Iíve already told you more than I know.
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post #5 of 11 (permalink) Old 12-03-2018, 01:23 AM Thread Starter
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Well. We had about 1k in other work at this property. Figured we might as well make an extra 80 ish. Also, this was at the beginning of our property preservation venture. I am a contractor and professional carpenter by trade. But we kept getting calls for all of this work. From cyprexx to u.s. best repairs, wolverine field services ect ect. Even a private realtor friend (which pays excellent by the way). I hated to turn down money for simple jobs. But I've learned alot since then! No way I would do that for that cost now. Especially because Going straight to the source has an unlimited pay potential. Not a fan of these nationals and regionals. My current source doesn't even require pictures or forms and pays EVERY WEEK. unlike the 30-60-90-120 day that turns into 6 M/O+ to get a check scams.
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post #6 of 11 (permalink) Old 12-04-2018, 08:13 PM
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We previously worked for NFR. They tried to back charge us for 8 yds of debris on an approved bid 3 years after it was completed and paid. We told them they couldn't do that because it was immoral and illegal. The rep said she would have a supervisor contact us. We never got charged and never heard from a supervisor.
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post #7 of 11 (permalink) Old 12-04-2018, 08:23 PM
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I should add they expect you to destroy work orders and pictures after you get paid which we do not. When we sent them pics and a copy of the work order and ask them to explain that is when the rep backed down.
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post #8 of 11 (permalink) Old 12-12-2018, 12:40 PM
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If I'm not mistaken, that is why most of the nationals require E&O insurance. That way they have a way to charge back. I met a guy working for Safeguard and they were back charging him $10,000 (Unsure why he was still with Safeguard). He is the reason I left Safeguard and got rid of my E&O insurance.
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post #9 of 11 (permalink) Old 12-13-2018, 12:08 AM Thread Starter
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Well. They're SOL there too. Never have carried that and never will. For that exact reason.

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If I'm not mistaken, that is why most of the nationals require E&O insurance. That way they have a way to charge back. I met a guy working for Safeguard and they were back charging him $10,000 (Unsure why he was still with Safeguard). He is the reason I left Safeguard and got rid of my E&O insurance.
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post #10 of 11 (permalink) Old 12-19-2018, 09:57 AM
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Stopped working for them about 2 years ago after a solid relationship going back almost a decade. They still send chargebacks going back 4+ years. Since they don't owe me anything don't really care.
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