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post #1 of 31 (permalink) Old 12-02-2012, 10:08 AM Thread Starter
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Safeguard work...

I have been in this industry going on 7 years now...not saying that makes me an expert, but with the current state of the industry I feel safe calling myself "seasoned". Over the years when we have come across properties that have been serviced by Safeguard we have always been appualed at the condition of the properties. Recently Safeguard has been heavily recruiting in our area so to better understand some of the "why's" in the industry I made arrangements to go around, shadowing, if you will, a vendor [subbing] representing Safeguard and 5 Brother's for five days. I'm sure everyone knows 5B receives the majority of their work from SG ( according to the vendor of 8 years).
I have always questioned as to way every Safeguard property we have received as a transition property has plumbing damage, bad wints, filthy conditions.
Well I got my answer...
I witnessed two winterizations completed without an air compressor of any type being used, no pipes blown, no hot water heater drained. a property that is on a shared water system with no way to turn the water off to the property have winterization signs palced with one gallon of antifreeze used.
When I questioned this I was told.
"If I do not do this Safeguard will make me come back and do it"..
Ok then why not at least winterize the commodes correctly? I asked?
What do you mean?
Well you did not wash the commodes, you pushed urine and toilet paper down with a plunger and used maybe three ounces of anti freeze...
This was the response...."That is all I can afford with the fee Safeguard pays.
So I ask why don't you tell the truth and tell Safeguard that this property can not be winterized and ask for a trip fee...Because I get more for the winterzation fee...

Not sure how any of you will interpret that...for myself...
.........That is selling your integrity for a buck.......

If anything is to change throughout the industry Vendors have to start saying no to these companies forcing their hand. We ARE independent contractors and according to the IRS are not obligated to perform a service at a fee that is forced upon us.
If change is to come then vendors have to draw the line.

I do not know about any of you but I would not want our company represented in that manner.
I now know why every Safeguard property is a mess....on the wints alone
>No draining of hot water heater
>No blowing the system out
>one gallon of antifreeze instead of the required 4 gallons (3.5 for the second unit) to properly winterize the house.
>No water turned off to house at second property

I'm still dismayed at everything...

If there are any Safeguard vendors that can shed some light on this...They have a massive amount of work in this area. However, we are extremely aprehensive of this compamy due to all the horror stories and well... this incident just did not sit well with me our the lady that signs my check...
It seems to me that you have to sacriface your integrity to work for this company...
Here's what I do not understand...All I ever hear is bad. is there any good??

Thankxx

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post #2 of 31 (permalink) Old 12-02-2012, 11:59 AM
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On my phone so can't type much, but that sounds like a cop out by a bad contractor. Sg pays 85-100 before discount.
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post #3 of 31 (permalink) Old 12-02-2012, 11:59 AM
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I have been with sg many years and we make a decent profit off the work. I honesty like them the best out of all the nationals. We do well over 6 figures a year with them and we receive very little in chargebacks. You need to be step up to work for them, at least one office person who has both field and updating knowledge.

In my area all the sg houses are done correctly and most of the other nationals work sucks, so I think it's a regional thing.

Sg can also convey houses with damages have no idea how and why they can but they do it all the time. Not sure why the contractors can't complete for the prices safeguard pays 75percent pays 100 minus your discount.

Maybe they are a sub of a sub of safeguard, when your a direct vendor of sg they require you in my area to in house qc person and send in your monthly qc checks on 25 perce of your orders.
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post #4 of 31 (permalink) Old 12-02-2012, 12:27 PM
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On my phone so can't type much, but that sounds like a cop out by a bad contractor. Sg pays 85-100 before discount.
I think so too. Sometimes they piss me off but then they send an order that makes it all worth it Have two right now that are mid five figures running a 40percent margin on
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post #5 of 31 (permalink) Old 12-02-2012, 01:01 PM Thread Starter
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I'm being told that you have to take the whole state...
I have made numerous attempts to discuss things with Steve Buzach but nothing. may have something to do with the fact I'm a **** disturder at times...but the only people we get here are those wanting to sub the work...the numbers are not good enough for their work to be subbed...so we wont work with anyone
Pretty tough dichotomy...

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post #6 of 31 (permalink) Old 12-02-2012, 01:08 PM
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Not sure what state your in but the facts you are saying are wrong. We only cover a 50 mile radius for them. They assign zones not states we have 7 zones in michigan
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post #7 of 31 (permalink) Old 12-02-2012, 01:15 PM Thread Starter
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OK thanks...I'll have have to revisit this with the owner...How long have you been with them??

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post #8 of 31 (permalink) Old 12-02-2012, 01:30 PM
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Around 7 years
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post #9 of 31 (permalink) Old 12-02-2012, 01:57 PM
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I see the same thing around here. SG has been recruiting for over a year in my area and cannot get any vendors. They call or e-mail me at least once a month. The Zone i live in is roughly 20,000 sq miles. It is not profitable to drive 100 miles for a wint and this is why they get half azzed work from their only vendor here who has been with them for 14 years. I do one time vendor stuff for them that the regular guy can't complete such as bush hogging and clearing 4' deep snow i nthe winter for HUGE $$$$$. No uploads though. Just e-mail photos and an invoice in!!

My friend covers a zone south of here with a little higher volume and is getting trip fees to come into this zone and take care of properties that where half azzed by the local vendor. On the REO side the brokers are raising hell but it falls on deaf ears. Things are not being completed properly, properties are being winterized the day of closing Ect. There is no interaction between SG, its contractors and the brokers. My friends wife wants to give up the whole deal as updating to SG is a 16 hour a day job. Just an initial secure done properly takes around an hour to update and then the system has constant glitches and she'll loose 3-5 orders a week and have to do them all over again even though she saves every 10 minutes. I for one can't believe the company is still in business................
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post #10 of 31 (permalink) Old 12-02-2012, 02:20 PM
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Quote:
Originally Posted by Cleanupman View Post
I have been in this industry going on 7 years now...not saying that makes me an expert, but with the current state of the industry I feel safe calling myself "seasoned". Over the years when we have come across properties that have been serviced by Safeguard we have always been appualed at the condition of the properties. Recently Safeguard has been heavily recruiting in our area so to better understand some of the "why's" in the industry I made arrangements to go around, shadowing, if you will, a vendor [subbing] representing Safeguard and 5 Brother's for five days. I'm sure everyone knows 5B receives the majority of their work from SG ( according to the vendor of 8 years).
I have always questioned as to way every Safeguard property we have received as a transition property has plumbing damage, bad wints, filthy conditions.
Well I got my answer...
I witnessed two winterizations completed without an air compressor of any type being used, no pipes blown, no hot water heater drained. a property that is on a shared water system with no way to turn the water off to the property have winterization signs palced with one gallon of antifreeze used.
When I questioned this I was told.
"If I do not do this Safeguard will make me come back and do it"..
Ok then why not at least winterize the commodes correctly? I asked?
What do you mean?
Well you did not wash the commodes, you pushed urine and toilet paper down with a plunger and used maybe three ounces of anti freeze...
This was the response...."That is all I can afford with the fee Safeguard pays.
So I ask why don't you tell the truth and tell Safeguard that this property can not be winterized and ask for a trip fee...Because I get more for the winterzation fee...

Not sure how any of you will interpret that...for myself...
.........That is selling your integrity for a buck.......

If anything is to change throughout the industry Vendors have to start saying no to these companies forcing their hand. We ARE independent contractors and according to the IRS are not obligated to perform a service at a fee that is forced upon us.
If change is to come then vendors have to draw the line.

I do not know about any of you but I would not want our company represented in that manner.
I now know why every Safeguard property is a mess....on the wints alone
>No draining of hot water heater
>No blowing the system out
>one gallon of antifreeze instead of the required 4 gallons (3.5 for the second unit) to properly winterize the house.
>No water turned off to house at second property

I'm still dismayed at everything...

If there are any Safeguard vendors that can shed some light on this...They have a massive amount of work in this area. However, we are extremely aprehensive of this compamy due to all the horror stories and well... this incident just did not sit well with me our the lady that signs my check...
It seems to me that you have to sacriface your integrity to work for this company...
Here's what I do not understand...All I ever hear is bad. is there any good??

Thankxx
Safeguard used to be great to work for. I would have to agree that most of the work that I've seen done by their vendors or subs or vendors in Utah, Nevada, Hawaii and Arizona have been piss poor.

I do not believe that clown who says that's what SG expects. That makes no sense at all. SG expects the world am always have.

My question is, is it worth it to really try saving this proverbial industry? I've been in this industry a while. There are good days and bad days. As I am sure every industry has those

If we have no control over what we earn, how much work we want, and when we get paid....is it really out business? Even now, I have a few clients that I enjoy working for. If I don't like them, I drop them. It's that simple.

They always end up calling me back and at that point at the prices i demand. Had they been upfront and honest from the start in ALL of their dealings with me, I'd be happy to do a few favors and take a few for the team. When the requests to do more favors exceed the profitable jobs....that's a sign to move on. Or change your bid process and profit margins.

I have a meeting in Las Vegas on the 19th and won't make it up to Reno. I head out to AZ right after my meeting.
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