Join Date: Feb 2013
Location: Fairfield County, CT
Thanked 28 Times in 14 Posts
Tough call for those of you who do ongoing P&P and worry about charge backs. We did a trash out on a 3 family about a year and a half ago. Property was boarded up by the city. Client had us take off the plywood covering rear door and install new door to allow access. Every 2 weeks we were there to do mowing, and each time the door was wide open and something gone and damage done. (hot water heaters missing, walls busted open and copper gone, etc). Notified the client each time but they didn't seem too concerned. OK here it comes, asked us to bid the damages, etc and a week later ok'd the repairs at "no charge" because we installed the door allowing access. Needless to say, we declined the w/o
I've told clients the same thing, unless you have 24hr security, electronic monitoring of who's in and out of these properties, don't come to me about free work for whatever is wrong after we've done our work.