My battle with Corelogic - REO Property Preservation Forum
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post #1 of 17 (permalink) Old 08-21-2013, 01:02 PM Thread Starter
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My battle with Corelogic

Hello,

I've been a Corelogic vendor for about 5 years over 2 periods of time.

My first rodeo with them was in 2007 and we were so busy, making so much money, we didn't put their invoices into an accounting program. I was working around the clock and our staff was crazy busy. I wasn't very smart about how I ran things in hindsight. We sent them an invoice through their internal system and assumed they would pay it. Haha.

When we stopped working with them, we starting looking at invoices submitted vs invoices paid and I realized they owed me about 100k. We eventually settled with them and returned. With Chuck M. in charge, I thought things would be different.

My second rodeo, we did everything as we should have. Every invoice was input into QB, every work order was saved, all good record keeping was done.

Chuck died last year. Immediately, we saw issues but none were very painful. Aggravating, yes, but nothing that hurt my bottom line too much. I chalked it up to the cost of business and pushed those angry feelings about bull**** adjustments, charge backs deep deep down.

So we stopped working for them in April right about the time that WF did their big audit. We suffered about 30k in chargebacks and 99% of them were bull****. We also suffered about 30k in "adjustments" like, "after further review, even though we agreed to 90 cu yds, we think its 30 and therefore were withholding 60 yds worth from your check.

If you have worked with Corelogic, their appeal process goes like this:
1) fill out a form, write a summary, email it to someone
2) they respond, "denied".

I filed about 70 liens against their properties. The liens total about 40k worth of work.

Just now, I got a summons to appear in court. Corelogic's attorneys are requesting a restraining order and injunction on filing more liens. Luckily, I've already filed all the liens I need to file.

Since Corelogic and us parted ways, I've replaced them with lots of other clients but I'm finding the same bull**** is everywhere. (MCS, MSI, your next). My cashflow is upside down about 50k. My receivables are about 80k. I really don't have the money to spend on an attorney for a losing effort.

I have contacted attorneys. They see a list of 400 items, each less than $1000, the list of forms, photos, correspondence and they say no way. Not worth their time and economically unfeasible.

I have written the Colo Attorney General and they wrote back that they will keep it on file in case more complaints like mine come in but until then, they have bigger fish to fry.

I'm down right now. Part of me isn't too worried because if they sue me, I'm not worth very much. I'm just very discouraged.

I love doing this business when it works they way it's supposed to. It's very gratifying to take a piece of crap house and clean it up and make good money doing it. Collecting the money is the #1 killer in this business.

I'll keep you updated with my battle.
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post #2 of 17 (permalink) Old 08-21-2013, 04:37 PM
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Wow! I wish this were the exception not the rule but the truth is Corelogic is one of the best there is to work for.

We are in a similar situation with the nationals and have made a decision to STOP working for nationals. It just doesn't work. The system is broken and there are a million ways they can get out of paying.
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post #3 of 17 (permalink) Old 08-21-2013, 04:53 PM
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Foothills,

We felt your pain 2-3 yrs ago. Keep your resolve and be prepared to hire a "contract" lawyer since the "adjustments" break their own contracts and you will prevail. Every home you put a lien on will not be sold (each State may be different) and the Service Company will have to pay out of pocket for maintenance.

Write them a certified letter stating you will release the liens upon payment. All the Service CompanyC wants is to get the house to market as soon as its eligible so they will pay. Also,

CONTACT THE MEDIA for a human relations story. They eat this BS up. CONTACT your State Senator and Congressman

GO GET THE BASTURDS
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post #4 of 17 (permalink) Old 08-21-2013, 10:33 PM
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Call that HuffPo writer, hes looking for stories.


Foothills that sucks a big one, I hope you get all your hard earned money.

And if any one needed further proof that this industry is a dead end road.
I'm so glad I'm out of it. I saw the writing on the wall in 09 and made like a shepherd.
I got the flock out.

Professionals are people who can do their job when they don't feel like it.
Amateurs are people that can't do their job even when they do feel like it.
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post #5 of 17 (permalink) Old 08-21-2013, 10:44 PM
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WOW! man if I had that much money floating...I'd be filing bankruptcy.
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post #6 of 17 (permalink) Old 08-22-2013, 12:32 AM
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Originally Posted by BamaPPC View Post
WOW! man if I had that much money floating...I'd be filing bankruptcy.
If I had that much money floating, I'd be holding hostages!
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post #7 of 17 (permalink) Old 08-22-2013, 05:41 AM
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If I had that much money floating, I'd be holding hostages!
A properly executed lien does just that.
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post #8 of 17 (permalink) Old 08-22-2013, 07:05 AM
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Quote:
Originally Posted by foothillsco View Post
I filed about 70 liens against their properties. The liens total about 40k worth of work.

Just now, I got a summons to appear in court. Corelogic's attorneys are requesting a restraining order and injunction on filing more liens. Luckily, I've already filed all the liens I need to file.


I have contacted attorneys. They see a list of 400 items, each less than $1000, the list of forms, photos, correspondence and they say no way. Not worth their time and economically unfeasible.
If they would have done more than robo stamp your denial emails, they would not be at this point and in court.
I doubt CL are sending their legal boys down in the corporate jet. You will probably get the local hacks who are like you, just in a suit. FYI, their attorneys also see lists, the docs, the paper piles. These are not cases that they argue well. Most likely if they push it in front of the judge, they will need some confirmation from a QC/outside vendor that the work was substandard or incomplete, maybe some provable fraud.
I learned a long time ago that nothing is either as good or as bad as it first seems.
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post #9 of 17 (permalink) Old 08-23-2013, 11:49 AM
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Please keep us informed on this. Thank you for posting up.
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post #10 of 17 (permalink) Old 08-23-2013, 09:07 PM
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Quote:
Originally Posted by foothillsco View Post
Hello,

I've been a Corelogic vendor for about 5 years over 2 periods of time.

My first rodeo with them was in 2007 and we were so busy, making so much money, we didn't put their invoices into an accounting program. I was working around the clock and our staff was crazy busy. I wasn't very smart about how I ran things in hindsight. We sent them an invoice through their internal system and assumed they would pay it. Haha.

When we stopped working with them, we starting looking at invoices submitted vs invoices paid and I realized they owed me about 100k. We eventually settled with them and returned. With Chuck M. in charge, I thought things would be different.

My second rodeo, we did everything as we should have. Every invoice was input into QB, every work order was saved, all good record keeping was done.

Chuck died last year. Immediately, we saw issues but none were very painful. Aggravating, yes, but nothing that hurt my bottom line too much. I chalked it up to the cost of business and pushed those angry feelings about bull**** adjustments, charge backs deep deep down.

So we stopped working for them in April right about the time that WF did their big audit. We suffered about 30k in chargebacks and 99% of them were bull****. We also suffered about 30k in "adjustments" like, "after further review, even though we agreed to 90 cu yds, we think its 30 and therefore were withholding 60 yds worth from your check.

If you have worked with Corelogic, their appeal process goes like this:
1) fill out a form, write a summary, email it to someone
2) they respond, "denied".

I filed about 70 liens against their properties. The liens total about 40k worth of work.

Just now, I got a summons to appear in court. Corelogic's attorneys are requesting a restraining order and injunction on filing more liens. Luckily, I've already filed all the liens I need to file.

Since Corelogic and us parted ways, I've replaced them with lots of other clients but I'm finding the same bull**** is everywhere. (MCS, MSI, your next). My cashflow is upside down about 50k. My receivables are about 80k. I really don't have the money to spend on an attorney for a losing effort.

I have contacted attorneys. They see a list of 400 items, each less than $1000, the list of forms, photos, correspondence and they say no way. Not worth their time and economically unfeasible.

I have written the Colo Attorney General and they wrote back that they will keep it on file in case more complaints like mine come in but until then, they have bigger fish to fry.

I'm down right now. Part of me isn't too worried because if they sue me, I'm not worth very much. I'm just very discouraged.

I love doing this business when it works they way it's supposed to. It's very gratifying to take a piece of crap house and clean it up and make good money doing it. Collecting the money is the #1 killer in this business.

I'll keep you updated with my battle.
Knock knock...
you need to contact [email protected]'m copting you text to someone I work with ....

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