Join Date: May 2012
Thanked 283 Times in 133 Posts
Vendor adjustments is a friggin joke right now. Wasn't always that way. Used to be a real nice woman named Charlene that ran the department. She actually cared. I spoke to her on many occasions, she really tried to get the contractor paid.
Now it seems that no one in the department really cares, and they are swamped. I have invoice disputes from May that still haven't been resolved. I used to get emails stating they were either going to pay or deny my dispute...now...silence. Some get paid, others don't, and I hear nothing. Only way I know they are resolving any disputes is the payment shows up on a check detail.
I will tell you this, if you don't get a payment on a disputed invoice within 3 weeks after sending the vendor.adjustment people an email, send it again, or better, make a phone call. Look at any email you've gotten from the adjustment department and call that person.
Don't let it go too long.
Last bit of advice. Best thing I was ever taught - Don't get mad. Get paid.
The stress of being mad all the time will give you a heart attack.
I don't stay mad, but I remember. When I look at the past due statement - those trees I'm bidding to trim just got a whole lot more expensive. That outbuilding I'm bidding to demo, yep it too. I really try to be an honest businessman. I believe I give SG fair bids when I submit for services. I don't steal from houses, I don't dump illegally, I rake the grass clippings, I don't break windows or doors to "make work", I do what I say I'll do. But, I also know that they owe me money, and I'm going to try and collect, with interest owed for balance carried.