Going through paid vs unpaid invoices - REO Property Preservation Forum
 
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post #1 of 8 (permalink) Old 09-03-2013, 09:13 PM Thread Starter
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Going through paid vs unpaid invoices

So I'm gettin' ready to quit the pp business to focus more on my lawn service business. When I began doing lawn serivce 4 years ago, it was tough and getting new clients was difficult especially since economy had hit rock bottom and people were more worried about saving their home than mowing their lawns.

I received a call from a national one day for grass cuts and the volume they started me with was overwhelming but I was making decent dollars and it was paying the bills and then some. Unfortunately due to this I lost focus on my primary business which was residential lawn service. I admit I was so busy the quality of work with my residential lawns was deteriorating and I lost a few clients because of it. Looking back I realized it was a mistake to put a national or regional before my residential clients.

Last year I decided to start advertising heavily again for residential lawns and new clients quickly came in. This time, I was more focused on them then the nationals. Its come to the point where I can quit working for nationals and still be OK. Still pay the bills, still be able to afford a few luxuries and the occasional

But before I quit, I decided to go through thousands, yes, thousands of work orders. Unfortunately due to being a one man team most of the time, and my wife having her own career, I never went through past invoices to see if they were all being paid. I'd keep an eye on bigger orders but smaller ones like trip fees and routine services are harder to notice if they're missing. Obviously you cant just assume they will pay you for everything you do, its not their priority to get you paid. So after almost 2 weeks of going through emails and records, I found several thousand dollars owed to me. Some goin back to 2010. Many are small trip fees or grass cuts and a few are $300+ jobs. I'm getting ready to fight for this money owed and I'm going to see what they say when I ask for interest on these late payments. After all, they deduct pay for even a day late, why can't we also have our terms when it comes to late payments.

In conclusion, if you haven't already looked through paid vs unpaid invoices I suggest you do so. Also, if there is any software that might help do this I'd like to know about it. Looking forward to hearing your responses.
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post #2 of 8 (permalink) Old 09-03-2013, 09:47 PM
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Be prepared. Many of the contracts give only 60-90 days to dispute or claim payments. Don't know how enforceable such one-sided policies are, but now its on you to sue. Good luck!
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post #3 of 8 (permalink) Old 09-03-2013, 10:00 PM
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If you (anyone) aren't already using a software/service like www.propertypreswizard.com to manage your work orders, invoices and photo storage please look into it ASAP! You can automatically import payments from most clients into the system and then view your paid and unpaid invoices in a report with the click of a button. It has literally been invaluable to my business.
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post #4 of 8 (permalink) Old 09-04-2013, 05:57 PM
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You may want to review your contract...is there a Conflict resolution section/clause?
Go through the payment schedule section/clause.
Look closely to see...2010 is now theirs and you have no claim to it.

These bigger companies thrive on the scenario you have given....
As I have gotten more into the consultation field I have packages that I assist the new entrepreneurs and business folks.

Now for a shameless self promotion plug...I have been approached by a major player in the industry to produce my Business 101 package...what I like about the company is that they have the means to have the material accredited vs just saying "we're going to certify you"

We now return you to your regularly scheduled programming...
You will want to look through any documentation you have signed with your client as 11-1 says there is a clause that will allow them to keep funds not disputed after X-amount of time....
Although you may be able to imply UCC language and see if you might be able to go back at least 1 year 1 day....

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post #5 of 8 (permalink) Old 09-04-2013, 06:11 PM Thread Starter
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It's funny how we can't get money back unless disputed in X amount of time but the chargebacks will follow you till you're 6 feet under soil.
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post #6 of 8 (permalink) Old 09-04-2013, 06:24 PM
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Originally Posted by Sicoupe06 View Post
It's funny how we can't get money back unless disputed in X amount of time but the chargebacks will follow you till you're 6 feet under soil.
This just gave me an idea...
Send me the Back charge section of the contract with your client....
or if you want post it....

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post #7 of 8 (permalink) Old 09-04-2013, 06:45 PM
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Quote:
Originally Posted by Sicoupe06 View Post
So I'm gettin' ready to quit the pp business to focus more on my lawn service business. When I began doing lawn serivce 4 years ago, it was tough and getting new clients was difficult especially since economy had hit rock bottom and people were more worried about saving their home than mowing their lawns.

I received a call from a national one day for grass cuts and the volume they started me with was overwhelming but I was making decent dollars and it was paying the bills and then some. Unfortunately due to this I lost focus on my primary business which was residential lawn service. I admit I was so busy the quality of work with my residential lawns was deteriorating and I lost a few clients because of it. Looking back I realized it was a mistake to put a national or regional before my residential clients.

Last year I decided to start advertising heavily again for residential lawns and new clients quickly came in. This time, I was more focused on them then the nationals. Its come to the point where I can quit working for nationals and still be OK. Still pay the bills, still be able to afford a few luxuries and the occasional

But before I quit, I decided to go through thousands, yes, thousands of work orders. Unfortunately due to being a one man team most of the time, and my wife having her own career, I never went through past invoices to see if they were all being paid. I'd keep an eye on bigger orders but smaller ones like trip fees and routine services are harder to notice if they're missing. Obviously you cant just assume they will pay you for everything you do, its not their priority to get you paid. So after almost 2 weeks of going through emails and records, I found several thousand dollars owed to me. Some goin back to 2010. Many are small trip fees or grass cuts and a few are $300+ jobs. I'm getting ready to fight for this money owed and I'm going to see what they say when I ask for interest on these late payments. After all, they deduct pay for even a day late, why can't we also have our terms when it comes to late payments.

In conclusion, if you haven't already looked through paid vs unpaid invoices I suggest you do so. Also, if there is any software that might help do this I'd like to know about it. Looking forward to hearing your responses.
Don't take this the wrong way, or do, either way I don't really care.

Go get yourself a job working for someone! Running a business is not your thing!
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post #8 of 8 (permalink) Old 09-04-2013, 06:55 PM Thread Starter
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Originally Posted by bigdaddy View Post
Don't take this the wrong way, or do, either way I don't really care.

Go get yourself a job working for someone! Running a business is not your thing!
Thanks, but no thanks. Yes, as a business owner I've made a few business mistakes but what business owner hasn't? You learn from that and keep pushin'.
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