Join Date: Oct 2013
Thanked 5 Times in 2 Posts
PacPres / Pacific Preservation - BEWARE!
We did about 6 weeks of work for PacPres and then (because, like everyone else, we've been screwed over by these companies) asked them to confirm that the invoices we'd already submitted were going to be paid.
The person managing the work we received was rude and openly threatening. Told us that if we did not accept more work, we wouldn't be paid for the work we'd already done!
No one, and I mean NO ONE in that company would confirm that the total we had in outstanding invoices matched what they had.
20 emails and 10 days later, we finally got a list of the invoices that they're going to pay first (they still will not confirm the other invoices). They authorized payment on about half of what we'd submitted. Reasons for nonpayment or partial payment included "submitted duplicate photos" "did not label and sort photos" "did not submit proper form." They also cut pricing and tried to tell us that we didn't invoice for the amount that was on the work order.
All of that was untrue and we have proof. When we work for new clients, we take screenshots of what we submit and print the work orders so that we have proof of the work we've submitted and the amounts on the work orders.
So we've been ripped off yet again. Hoping this thread will keep others from doing the same with this company.