And this is a solution how? - REO Property Preservation Forum
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post #1 of 12 (permalink) Old 12-05-2013, 07:04 PM Thread Starter
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And this is a solution how?

We have an issue with keys missing from lock boxes so we cannot get inside the houses to complete services. I have one I haven't been inside for over two months now because of this.

Naturally a solution was found...

1. Set lockbox to 0000 and take a photo.
2. Set lockbox to the correct 4 digit code and take a photo.
3. Open lockbox and search throughout for the key and take a photo of the key in the lockbox or lack thereof.
4. Once you have finished with interior photos and/or sales clean, replace the key in the lockbox and take a photo before closing.
5. Shut the lockbox and set the code to 0000 and take a photo.

This will just show that you did every step to keep the key from coming up missing.



We went through this same problem about 2 years ago. It turned out to be the 3rd party inspections company hired by the customer who were taking the keys on purpose.
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post #2 of 12 (permalink) Old 12-05-2013, 07:07 PM
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Investors are notorious for this.... So the competition can't get in the home to evaluate before bidding
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post #3 of 12 (permalink) Old 12-05-2013, 07:18 PM
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Locks cost $3.50 and gas is $3.50 a gallon. On more than one occasion I have just swapped out a side door or somewhere not used so i have access.
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post #4 of 12 (permalink) Old 12-06-2013, 05:41 PM
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We just recently started having the "missing key" or "LB inoperable" problems really ramp up. It's not an issue for me really, I keep a key ring with every key code possible. But, it's a problem for the inspectors. But, I think it's the inspectors causing the problem...on purpose. I think they delay completing the inspection by saying they couldn't get in. I say this because about 98% of the time when we get to the property with the supposedly missing key, there is a working key in the lock box when we get there. And the LB is coded correctly.

It's a trip charge, but also a hassle. Spend more in gas than I make on a trip charge.

We always have taken a picture of the key turned in the lock, a picture of the key in the open lock box and a picture of the closed lock box close enough to read the code it is set too.
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post #5 of 12 (permalink) Old 12-07-2013, 01:23 PM Thread Starter
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I would love to have a master key, but all the locks are randomly keyed and set on site by the locksmiths for the two brokers with the most work so no master key exists.
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post #6 of 12 (permalink) Old 12-07-2013, 02:47 PM
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The locksmiths (private sector) that I know generally rekey a door, hand the keys over to the customer and drive off into the sunset. Someone loses or pockets the keys, they won't be coming back out for $18.75...or less.
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post #7 of 12 (permalink) Old 12-12-2013, 02:26 PM
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Quote:
Originally Posted by BamaPPC View Post
We just recently started having the "missing key" or "LB inoperable" problems really ramp up. It's not an issue for me really, I keep a key ring with every key code possible. But, it's a problem for the inspectors. But, I think it's the inspectors causing the problem...on purpose. I think they delay completing the inspection by saying they couldn't get in. I say this because about 98% of the time when we get to the property with the supposedly missing key, there is a working key in the lock box when we get there. And the LB is coded correctly.

It's a trip charge, but also a hassle. Spend more in gas than I make on a trip charge.

We always have taken a picture of the key turned in the lock, a picture of the key in the open lock box and a picture of the closed lock box close enough to read the code it is set too.
That has SG written all over it.
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post #8 of 12 (permalink) Old 01-30-2014, 12:13 PM
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Why not just make a bump key? It will not solve the missing key but will allow you access to any door with a lock that is less than superior. If you do not know what a bump key is just google it. No more drilling locks, no hand sledges, kicking in doors or anything else that takes time and money to gain access.
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post #9 of 12 (permalink) Old 01-30-2014, 07:47 PM
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I've just spent the last twenty minutes on youtube looking at bump keys


I have a new arts and craft project tomorrow. I usually just clean the knob off with a hammer and pop the tumbler with a screwdriver...crude but I can do it without damaging almost any door.

AMS actually had us removing lockboxes and leaving them on the kitchen counter next to the sign in sheet. I always thought that was kinda crappy.
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post #10 of 12 (permalink) Old 01-30-2014, 08:04 PM
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http://www.youtube.com/watch?v=WpH_t0u5Ybg

This is the best video I have seen on bump keys. Make sure to get an O ring. It will save you a ton of time and really reduce that learning/skill curve.
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