S/G Customer service. - REO Property Preservation Forum
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post #1 of 14 (permalink) Old 02-11-2014, 08:48 PM Thread Starter
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Angry S/G Customer service.

Been with s/g for years has anyone else latey been getting stupid orders cut for non since, and non return phone calls from there VA.. Not sure what is going on here but not sure how they can run a business and not answer etc.. and the money grabbing.. 50 here, 75 here, 95 here... anyone else with the same?
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post #2 of 14 (permalink) Old 02-11-2014, 09:29 PM
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post #3 of 14 (permalink) Old 02-11-2014, 11:18 PM
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yep

been getting bad for quite some time
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post #4 of 14 (permalink) Old 02-11-2014, 11:20 PM
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SG and customer service are words that should never be used in the same sentence.
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post #5 of 14 (permalink) Old 02-12-2014, 06:59 AM
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The 50/75/100 thing has been going on since day one. If you started with them in 2004, you would have said the same thing by 2005. They just seem to rotate that scam thru their contractor pool, so it's never always the same bunch, but the cash flow from it is always there. 25% has never been enough for them and we at one time went thru that mess, so I feel your pain.
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post #6 of 14 (permalink) Old 02-12-2014, 08:38 AM
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How do u guys do it? Around here SG homes are a joke! Grass never mowed, snow piles up...Can't count how many homes I go to do an initial for another client and the homes they have are always unlocked. They never winterize, secure or anything, Just slap a sticker on the door and run. Then they make u guys dress like they want, wear name badges, attend meetings and now buy materials from them which is mandatory!
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post #7 of 14 (permalink) Old 02-12-2014, 07:51 PM
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Originally Posted by adorler View Post
How do u guys do it? Around here SG homes are a joke! Grass never mowed, snow piles up...Can't count how many homes I go to do an initial for another client and the homes they have are always unlocked. They never winterize, secure or anything, Just slap a sticker on the door and run. Then they make u guys dress like they want, wear name badges, attend meetings and now buy materials from them which is mandatory!
SG wouldn`t be able to do this if people would stand there ground. They need us for there business to work.
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post #8 of 14 (permalink) Old 02-13-2014, 01:41 AM
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SG wouldn`t be able to do this if people would stand there ground. They need us for there business to work.
They sure don't act like it.

The nonsense orders have been getting more frequent lately.
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post #9 of 14 (permalink) Old 02-13-2014, 01:25 PM
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Originally Posted by ezdayman View Post
Been with s/g for years has anyone else latey been getting stupid orders cut for non since, and non return phone calls from there VA.. Not sure what is going on here but not sure how they can run a business and not answer etc.. and the money grabbing.. 50 here, 75 here, 95 here... anyone else with the same?
I heard some talk that they are in some do do with Fannie. So.... maybe they are just not giving a crap lately cause they wont need you soon.
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post #10 of 14 (permalink) Old 02-13-2014, 04:27 PM Thread Starter
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bama

There reopen orders are getting stupid.. i had a broom in one photo but not the other and got an sqa order cause i showed a broom in one of the photos.. yes i leaned it aginst the hallway and took all the after photos and left. did broker complain about broom no. they are hitting us on anything and everything.
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