Join Date: Apr 2012
Location: Your House Soon...Soon
Thanked 2,249 Times in 1,094 Posts
Vendor accepts an order to complete a trashout for a top tier National. Out of area, no way to know what is there before hand. Turns out to be 125+ cyds of debris. The order was given with a 72 hour rush and post dated so they were already on the 2nd day when it came over to them. They complete the trashout and sales clean and turn it in with a full set of before and after photos on the evening of the last day. 7 am the next day they receive a cancellation on the order and it is removed from their online worksheet. Never got paid. None of the staffers has any answers what happend. No response from the dept head.
Six weeks later it shows up in a mass email as available for initial services.
The contractor calls direct and says he'll take it. The girl on the phone tells him "Great, give me your vendor code and I'll send it right over." Comes back on the line a minute later and says her boss already assigned it, sorry.
Have you figured yet how this one played out?
Contractor A got stiffed out of 125 cyds @ $25 cyd, + sales clean.
Contractor B accepts the order and bills for 0 cyds and a sales clean.
The National bills their client for 125cyds + a sales clean at the full rates.
Deactivating a contractor doesn't mean they are done with getting paid for your work, just maybe paying you for that work.