Homeland rep personality disorders, and others.... - REO Property Preservation Forum
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post #1 of 17 (permalink) Old 03-10-2014, 03:47 PM Thread Starter
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Homeland rep personality disorders, and others....

I've been in this business for the last 5 years. I'm not hardly a rookie. Now, I don't know if its the society we are living in, and how the world has changed..But one thing I do know, Homeland has a rep. that has a massive personality disorder, she takes everything done personal?? And uses it against you on the job, and it's not just Homeland...other companies have these "REPS" That take every..little..thing so personal !?!?! To the point where I can't even do my job correctly. Honestly.

Let's say I get a call from my rep. I was out working, couldn't pick up the call. She says she's gonna fire me, because I didn't pick up her call...due to the fact I was out in the field, on a roof while the wind was blowing 60 miles an hour trying to put a tarp on by myself, she doesn't care she says, she says I need to pick up ALL of her calls no matter what. She proceeds to tell me throughout the weeks, that she doesn't hate me, time...and time again?? (Ok... I think she truly hates me) Even though I have had over a hundred calls from clients and neighbors in my 5 year, stating what a pleasant contractor I am, and ive been told that I am the best contractor for my zone 5 years running now. . . The rep is new, she has a hitler complex, she threatens to fire me every week, when I do a good job, she threatens to fire me, when the office messes up, she threatens to fire me, when her boyfriend dumps her through text message, she threatens to fire me, and so on and so on....

This is ruining our business. This has happened with other major companies as well. Everything is going great for 1 year with them, "Your our best contractor, blah blah blah" Then they hire a new REP, and it's like they picked her up from the mental instituation... There rude, unprofessional, have no idea about processing, takes office mistakes or her own mistakes out on us the good contractor, and so on. Then gets her personal emotions involved to such a level, that she is telling me that she doesn't hate me over 30 times in a 5 minute phone conversation!?!?!?!? (Let's face it, she hates me) Why???

I'm a nose to the grind stone worker, I built this business up from nothing, and came from a single parent household living in absolute ghetto poverty, worked extremely hard to be where im at today!! ALL TO BE CRUSHED by a 20 year old, spoiled brat on a telephone taking her emotional distress from getting dumped by her boyfriend out on me!!!?? This is one hell of an industry, let me tell you. Even more so, I blame society, a society that even gives people like this a job, a job of such importance, is insane. So...here I am...Stated as the best contractor for my zone 5 years running, that's more quantity of jobs then any other, and on time more then any other...and I've been put on the verge of going out of business by multiple young brat rep's with personal problems that they take out on me....

This is crazy..........Anyone else have the same problem???
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post #2 of 17 (permalink) Old 03-10-2014, 04:31 PM
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tell her to change her tampon.
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post #3 of 17 (permalink) Old 03-10-2014, 04:42 PM
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Originally Posted by locsaint View Post
I've been in this business for the last 5 years. I'm not hardly a rookie. Now, I don't know if its the society we are living in, and how the world has changed..But one thing I do know, Homeland has a rep. that has a massive personality disorder, she takes everything done personal?? And uses it against you on the job, and it's not just Homeland...other companies have these "REPS" That take every..little..thing so personal !?!?! To the point where I can't even do my job correctly. Honestly.

Let's say I get a call from my rep. I was out working, couldn't pick up the call. She says she's gonna fire me, because I didn't pick up her call...due to the fact I was out in the field, on a roof while the wind was blowing 60 miles an hour trying to put a tarp on by myself, she doesn't care she says, she says I need to pick up ALL of her calls no matter what. She proceeds to tell me throughout the weeks, that she doesn't hate me, time...and time again?? (Ok... I think she truly hates me) Even though I have had over a hundred calls from clients and neighbors in my 5 year, stating what a pleasant contractor I am, and ive been told that I am the best contractor for my zone 5 years running now. . . The rep is new, she has a hitler complex, she threatens to fire me every week, when I do a good job, she threatens to fire me, when the office messes up, she threatens to fire me, when her boyfriend dumps her through text message, she threatens to fire me, and so on and so on....

This is ruining our business. This has happened with other major companies as well. Everything is going great for 1 year with them, "Your our best contractor, blah blah blah" Then they hire a new REP, and it's like they picked her up from the mental instituation... There rude, unprofessional, have no idea about processing, takes office mistakes or her own mistakes out on us the good contractor, and so on. Then gets her personal emotions involved to such a level, that she is telling me that she doesn't hate me over 30 times in a 5 minute phone conversation!?!?!?!? (Let's face it, she hates me) Why???

I'm a nose to the grind stone worker, I built this business up from nothing, and came from a single parent household living in absolute ghetto poverty, worked extremely hard to be where im at today!! ALL TO BE CRUSHED by a 20 year old, spoiled brat on a telephone taking her emotional distress from getting dumped by her boyfriend out on me!!!?? This is one hell of an industry, let me tell you. Even more so, I blame society, a society that even gives people like this a job, a job of such importance, is insane. So...here I am...Stated as the best contractor for my zone 5 years running, that's more quantity of jobs then any other, and on time more then any other...and I've been put on the verge of going out of business by multiple young brat rep's with personal problems that they take out on me....

This is crazy..........Anyone else have the same problem???
Yes, we all have dealt with that in some form or another. Sounds like you have a real doosy on your hands. Have fun!
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post #4 of 17 (permalink) Old 03-10-2014, 07:05 PM
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Every one should run their business how they see fit. This doesn't work for everyone, but here is how I handle phone calls. If I recognize the number and I know it will be a brief conversation, I pick up. If it is a national, regional or someone who is otherwise going to be a pia, it goes to vm. Things discussed on the phone with a rep have a nasty habit of not showing up on any emails to confirm.
I'm sorry you have to suffer underqualified, socially challenged, entry line employees. It is hard to do when you depend on the volume of work they are sending you. You are probably going to reach a point where you decide the account is no longer worth the headache. Hopes that comes soon for you.
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post #5 of 17 (permalink) Old 03-10-2014, 08:09 PM
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Originally Posted by locsaint View Post
I've been in this business for the last 5 years. I'm not hardly a rookie. Now, I don't know if its the society we are living in, and how the world has changed..But one thing I do know, Homeland has a rep. that has a massive personality disorder, she takes everything done personal?? And uses it against you on the job, and it's not just Homeland...other companies have these "REPS" That take every..little..thing so personal !?!?! To the point where I can't even do my job correctly. Honestly.

Let's say I get a call from my rep. I was out working, couldn't pick up the call. She says she's gonna fire me, because I didn't pick up her call...due to the fact I was out in the field, on a roof while the wind was blowing 60 miles an hour trying to put a tarp on by myself, she doesn't care she says, she says I need to pick up ALL of her calls no matter what. She proceeds to tell me throughout the weeks, that she doesn't hate me, time...and time again?? (Ok... I think she truly hates me) Even though I have had over a hundred calls from clients and neighbors in my 5 year, stating what a pleasant contractor I am, and ive been told that I am the best contractor for my zone 5 years running now. . . The rep is new, she has a hitler complex, she threatens to fire me every week, when I do a good job, she threatens to fire me, when the office messes up, she threatens to fire me, when her boyfriend dumps her through text message, she threatens to fire me, and so on and so on....

This is ruining our business. This has happened with other major companies as well. Everything is going great for 1 year with them, "Your our best contractor, blah blah blah" Then they hire a new REP, and it's like they picked her up from the mental instituation... There rude, unprofessional, have no idea about processing, takes office mistakes or her own mistakes out on us the good contractor, and so on. Then gets her personal emotions involved to such a level, that she is telling me that she doesn't hate me over 30 times in a 5 minute phone conversation!?!?!?!? (Let's face it, she hates me) Why???

I'm a nose to the grind stone worker, I built this business up from nothing, and came from a single parent household living in absolute ghetto poverty, worked extremely hard to be where im at today!! ALL TO BE CRUSHED by a 20 year old, spoiled brat on a telephone taking her emotional distress from getting dumped by her boyfriend out on me!!!?? This is one hell of an industry, let me tell you. Even more so, I blame society, a society that even gives people like this a job, a job of such importance, is insane. So...here I am...Stated as the best contractor for my zone 5 years running, that's more quantity of jobs then any other, and on time more then any other...and I've been put on the verge of going out of business by multiple young brat rep's with personal problems that they take out on me....

This is crazy..........Anyone else have the same problem???

No, because I do not allow it. She needs you more than you need her and her employer.
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post #6 of 17 (permalink) Old 03-10-2014, 11:32 PM
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Go over her head.

Or quit. You're a better man than me, I couldn't make their numbers work.
And the fact they are getting a good 65% of the gross didn't sit well with me.
Along with being lied to on the very first recruiting conversation I got from them just showed where
the business relationship was headed in a big hurry. When the checks showed up for the
favor rush job and the amounts were way off............. I was done with them before it started good.

Professionals are people who can do their job when they don't feel like it.
Amateurs are people that can't do their job even when they do feel like it.
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post #7 of 17 (permalink) Old 03-11-2014, 01:18 AM
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Complaining on a forum? I hate you!

OOPS sorry I don't hate you.... NOPE I DON'T Hate you....

LOL...

They are all the same! I really think its a generational thing and I'm getting old.

Dang I hate that LOL hahahaha
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post #8 of 17 (permalink) Old 03-11-2014, 08:01 AM
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When women act that way.

I just assume they want me, in a bad way.
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post #9 of 17 (permalink) Old 03-11-2014, 08:13 PM
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I just assume they want me, in a bad way.

They do. They really do. That's the ****ing they get for the ****ing they got.
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post #10 of 17 (permalink) Old 03-12-2014, 02:09 AM
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Smile Love

Natasha loves you.

(I do work for the 5 Amigos)
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