Quality work - REO Property Preservation Forum
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post #1 of 15 (permalink) Old 06-22-2014, 02:56 PM Thread Starter
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Quality work

Just gotta laugh sometimes. This is who now does the cuts that we lost.
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post #2 of 15 (permalink) Old 06-22-2014, 08:22 PM
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Was dealing with this but starting to get them back. I hate to be the contractor that has to deal with the charge back for my batf invoices.
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post #3 of 15 (permalink) Old 06-23-2014, 12:02 AM
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I gotta show you the **** thats going on in NY & NJ Its unbelievable
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post #4 of 15 (permalink) Old 06-23-2014, 12:25 AM Thread Starter
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Ya this was in that area. The best is I received a recut (not this one) that was actually worse. Then I was told that it could not be bid.
Oh ya then have the a&*hole who cut it do it themselves. Sorry I am not cleaning up other's garbage for a standard fee.
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post #5 of 15 (permalink) Old 06-23-2014, 06:16 AM
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I don't even complain about them when they're

only that bad, as long as they are not trying to have me do it as a re-cut, or routine. I got a few nice ones last week, where the contractor cut a nice little area around the house for the camera. The rest of the place looked like jungle warfare.
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post #6 of 15 (permalink) Old 06-23-2014, 08:51 PM
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That kind of stuff has been going on for years. The only time it gets caught is when the client has boots on the ground performing quality checks or maybe the city writes a violation.

Whining about a poor job another contractor does is wasted energy and in general gets you no where and sometimes backward, in general that is.

In my experience, do your job, keep your head down and mouth shut - get your stuff done in a timely manner with no errors and work will continue to flow your way. The people you are working for are busy and overworked, they don't have time nor want to hear your BS complaints about another contractor.

Sure, there is the one or two off people that care, but 95% of order processors just want to see completed work orders.

We have seen commercial mowing bids that were awarded at 50% of what maybe market rate should have been, their work looks like chit but they keep getting the job back - it doesn't take long to realize the customers expectations are lower than yours, you just have to decide if you want to be associated with chit.
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post #7 of 15 (permalink) Old 06-23-2014, 10:20 PM Thread Starter
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I don't care of they are over worked, it is not a case of keeping my mouth shut and head down. If you got an order to "recut" that property, would you just go and do it?
Sorry but like I said, if I was just there for something else and nobody said anything then fine. But if I get asked to clean their crap or I have a neighbor complaining to me, then I am speaking up.
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post #8 of 15 (permalink) Old 06-24-2014, 08:56 AM
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In all honesty, yea, I'd cut it. That lawn for one guy would take ten minutes, but then again if you are rolling around with a push mower it may be longer.

1) Most never paid trip charges for grass cuts - you will lose money by skipping the cut
2) Bids on grass suck - takes two weeks to get approved sometimes and by the the grass has grown another two foot.
3) The front yard doesn't look bad, the back needs double cut BFD
4) Are you planning on making this thing a manicured looking golf course? Heck no, cut the chit down and move on.

The neighbor? Who the heck are they and how do they come into the picture? They complain? Who cares? Are they paying you? Do they have any single ounce of influence on work you receive from that client? NO.

You know who does have influence, that overworked person you don't care about.

A $35 lawn cut takes xx minutes to complete - the client provides $35, you provide the minutes - we're not building cadillacs here, look what it looks like now. If it's gonna take longer due to excessive edging or trimming, skip it till next round, provide the minutes and no more - hopefully with the right equipment less.

Your priorities for this type of business are backwards dude. The neighbor doesn't pay you, the client does - make the client happy by just getting it done and wave to the neighbor. You will gain nothing ever by making waves.
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post #9 of 15 (permalink) Old 06-24-2014, 09:11 AM
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[QUOTE}

The neighbor? Who the heck are they and how do they come into the picture? They complain? Who cares? Are they paying you? Do they have any single ounce of influence on work you receive from that client? NO.

You know who does have influence, that overworked person you don't care about.

A $35 lawn cut takes xx minutes to complete - the client provides $35, you provide the minutes - we're not building cadillacs here, look what it looks like now. If it's gonna take longer due to excessive edging or trimming, skip it till next round, provide the minutes and no more - hopefully with the right equipment less.

Your priorities for this type of business are backwards dude. The neighbor doesn't pay you, the client does - make the client happy by just getting it done and wave to the neighbor. You will gain nothing ever by making waves.[/QUOTE]


Although I agree with you to a point.
That complaining neighbor DOES have an influence... That neighbor can and will call the realtor handling the property. Or the 800 number on the posted signage on the house. Enough of those screaming neighbor calls might have an impact on your work order flow...
I have had neighbors come screaming at me about a prior crew being jackwagons. After a few rounds of calming them down and making the neighbor (who doesn't doesn't pay you) happy.. Ive pulled some pretty nice rehab, add a deck, roof repair whatever jobs from them.
Heck Ive even have had them call and say how great we do..
they may not pay you but they DO have influence...

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post #10 of 15 (permalink) Old 06-24-2014, 10:25 AM
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My guys have strict instructions not to talk to neighbors. We speak to them as little as possible and I don't care what they think. Most of realtors hate neighbors also so my policy suits my clients. As for their deck work or room additions? If they are bitchy neighbors that can't keep their nose out of other people's business I certainly don't want to work for them.

That grass cut is nothing! Nothing at all. That is better than most of our cuts look when we arrive. A 2 week cycle around here during rainy season equals tall grass. No WAY I even get a weedeater out of the truck for $35.00. We don't do any $35.00 grass cuts but if we did it would be a knock down and roll.
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