Another bs.. safeguard call - REO Property Preservation Forum
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post #1 of 18 (permalink) Old 08-30-2014, 08:51 AM Thread Starter
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Another bs.. safeguard call

So in June water meter was off, in July new water was installed by city? We did refresh on the 11th, home closed on the 15th. . Got a call today saying I'm being held liable for water damage cause my girls used there 5 gallon bucket of water to flush the toilet, comping the wint and in turn flooded the house threw the bathroom faucets? Went to the house, home owner said refresh girls left water running in the sink? LOL no DeWint order ever placed.. city meet broker on June 30th to restore water.. so I'm lost how flushing a toilet manually I'm at fault? Water was off every vist.. safeguard is really pushing. .
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post #2 of 18 (permalink) Old 08-30-2014, 09:01 AM
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Safeguard is really pushing for what?
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post #3 of 18 (permalink) Old 08-30-2014, 08:56 PM
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Safeguard doing what they do, screwing their people over!

U people that still work for them are just asking to get screwed! Sorry... I hope you wake up and smell the coffee sooner than later!
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post #4 of 18 (permalink) Old 08-30-2014, 10:33 PM
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re

We have a company trying to hold us responsible for a snow violation at a property we never had the order to do the snow on. They said that we should have known when they sent us there for some random thing to do the snow before it got violated. The best part is I pulled up pics of the driveway a couple days before the violation and the reason it got violated was because of snow drifts not fallen snow. I pointed out that this is the same company that charged me back on about a dozen snow removals last winter because they don't pay for clearings that are drifted. They responded by saying it was still our responsibility to make sure they didn't get a violation even if they wouldn't pay for the snow renoval.
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post #5 of 18 (permalink) Old 09-01-2014, 11:46 AM
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Quote:
Originally Posted by ezdayman View Post
So in June water meter was off, in July new water was installed by city? We did refresh on the 11th, home closed on the 15th. . Got a call today saying I'm being held liable for water damage cause my girls used there 5 gallon bucket of water to flush the toilet, comping the wint and in turn flooded the house threw the bathroom faucets? Went to the house, home owner said refresh girls left water running in the sink? LOL no DeWint order ever placed.. city meet broker on June 30th to restore water.. so I'm lost how flushing a toilet manually I'm at fault? Water was off every vist.. safeguard is really pushing. .
Well, two things, one- you should always make sure all faucets are turned off before you leave.

Two- the wint sticker you post, informs brokers and everyone that the plumbing has been winterized and precautions should be taken before water is restored. Might be a way to shift the blame.

Yes, I have regrets. There are things I wish I hadn't done . . ..things I should have done, but indeed, there are many things I'm happy to have done. It's all in a lifetime.
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post #6 of 18 (permalink) Old 09-01-2014, 06:06 PM
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Either way its BS! Water meter was disconnected, whats next?.. You are not liable, de wint crew is
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post #7 of 18 (permalink) Old 09-04-2014, 08:30 AM Thread Starter
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update

Ha lol So s/g is the one that said we left the faucet open.. went threw the photos.. only thing my girls did is pour water in to the toilet to flush manual..

told s/g this.. they said we comp the system and by placing the plastic wrap over the toilet that admited to a wint and there for you are held liable for the system.. im sorry but pouring water in a toilet to flush it cause the water is off doesnt justify a wint.. they are ****ing nuts...
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post #8 of 18 (permalink) Old 09-04-2014, 12:01 PM
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I always return a toilet to the state of winterization

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Originally Posted by ezdayman View Post
Ha lol So s/g is the one that said we left the faucet open.. went threw the photos.. only thing my girls did is pour water in to the toilet to flush manual..

told s/g this.. they said we comp the system and by placing the plastic wrap over the toilet that admited to a wint and there for you are held liable for the system.. im sorry but pouring water in a toilet to flush it cause the water is off doesnt justify a wint.. they are ****ing nuts...
it is in when the refresh is needed, but they all get evacuated with a shop vac, RV anti-freeze, just not a cover. Either way a pressure test should have been completed before turning on the water. You have no liability here. My attorney would be sending them a 10 day demand letter.
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post #9 of 18 (permalink) Old 09-04-2014, 12:14 PM
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I would tell safeguard and the new home owner that they would be hearing from my lawyer. Such bull****. And we all know if your girls did not clean the toilet you would have gotten a chargeback.

Something similiar happened to my husband a couple years ago. He had winterized a house and because it was a big system he blew the lines out twice for heating and domestic just to make sure it was empty. About 8 months later he gets a call from his RVM asking about the house and how the new owners are upset that they now have to put a new system in as there was freeze damage.

He fought it and in doing so found out that the realtor who was selling the house had a friend dewint and then rewint the property a few times for $25 each so he could show it and not have to wait for it to be done by the bank. My husband was found not liable and the realtor had to pay the home owners for a new system.
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post #10 of 18 (permalink) Old 09-04-2014, 12:45 PM Thread Starter
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WoW...

Shaddy.. and this is what happen here.. the broker and new home owner meet the city to turn on the water.. im sorry but in june meter is off and in july meter is on but off. then i went over to the house and the home is gutted cause they are rehabing it.. there was 1000 gallons of water usage after july 19th.. we were here on july 11.. hmmmm.

I love how safeguard doesnt have your back and was ready to charge me back.. ohhhhh yah not to mention safeguards call was the upstairs bathroom.. home owners said it was basement bathroom.. and cause the sign in sheet shows we were there on the 11th we must have dewint the home.

also water needs to be on for the inspection and appraisal i didnt dewint, so someone did it.. i caught safeguard in a lie and this is why were capped.. lol..they tried to screw us over and cause i knew how to track down the facts i got punished for it....
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