Join Date: May 2013
Thanked 2 Times in 1 Post
AFAS and Colony American Homes
I would first like the thank you all for your hard work and dedication to CAH. Thank you for your cooperation and patience with all of the updates and changes.
Please see the below updates and confirmation given per client;
o The client prefers that we donít use the allowable to remove external debris, however they are authorizing us to only remove 2 CY of external debris (on front lawn). If there is additional external debris, they want us to mow around it.
o The client no longer wants us removing leaves from property unless itís 3 CYS or less.
o If the total amount of leafs exceeds 3 cubic yards, then the leaves should be moved in order to move forward with the scheduled grass service. A bid for leaf removal will need to be submitted.
∑ Wooded/Rural Communities: Blow leaves away from home into wooded area within property line.
∑ Residential/HOA Communities: Determine a collection point, within property line and not in immediate front view of property. Blow leaved
Colony Initial Work Order instructions have also been updated. You will need to be sure to review these changes and if you have questions or are unsure you need to be sure to address the questions.
*Initial service allowable is $240.
*DO NOT REMOVE DEBRIS WITHOUT MY APPROVAL
I will no longer adjust pricing on work orders unless I have the following provided to me in the email request AND on the work order.
∑ DETAILED notes on what was completed. CY, linear feet, if ladders were used, what tools were used, etc. Ė What did you do to get this price adjustment?
∑ Photos of any requests MUST be on the work order. You do NOT have to email me those.
∑ I need you to convince me you deserve the price you ask for, just like I have to convince the client the work is worth that price. Sell it to me so I can sell it to them.
Please let me know if you have any questions or concerns regarding this email.