stupid questions asked by REO`s,Realtors,ect - REO Property Preservation Forum
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post #1 of 47 (permalink) Old 01-03-2012, 12:09 AM Thread Starter
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stupid questions asked by REO`s,Realtors,ect

I`m just asking, I myself have had a lot in the years I have been doing this. Thinking we all could get some good laughs from the different stories.

The best one I have is: I sent my son-law to do a bid approval in Nashville,TN. Was to remove exterior debris and Initial lawn cut.The only thing they didn`t approve was removing a section of fence to get my mower into the back yard.I told my worker to call REO company from property and explain we need remove fence section to mow back yard.
He was on the phone for a half hour with (her) and she just wasn`t getting it. She told him she could see from the photos that property had a garage and he needed drive his mower threw garage and into house down the hall and out the back door!#??? He ask if the fence outside gate opening 24" and inside the door opening in the house are 36" how is this going to help. The he had that day a 60" X mark commercial mower . After getting smart with her ,she finale approved to remove a section of the fence.
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post #2 of 47 (permalink) Old 01-03-2012, 06:07 AM
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All the nats that I've worked for expressly forbid taking a fence section down.
I'd do it any way. Do it carefully and put it back for the pics, they never found out.
Only took a couple mins to take a section of privacy down.
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post #3 of 47 (permalink) Old 01-03-2012, 06:12 AM
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As for stupid questions you had the nats all the time asking questions for things that were already spelled out clearly in the w/o notes and pics.

After a while my response to them was "Read the w/o notes that have already been written.

Ocwen I did a really bad mold initial secure/lock change.
They wanted the usual trash out, janitorial, winterization, etc.

I put in the notes why all of that was not done, only the lock change and grass cut.
Took them over a month of RTVing it looking for winterize pics before I took the W/O notes and converted them to a pic and uploaded that as "winterize" pics.

Freaking dumb Axxes had never read ANY of the w/o notes.
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post #4 of 47 (permalink) Old 01-03-2012, 08:41 AM
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Originally Posted by STARBABY
I`m just asking, I myself have had a lot in the years I have been doing this. Thinking we all could get some good laughs from the different stories.

The best one I have is: I sent my son-law to do a bid approval in Nashville,TN. Was to remove exterior debris and Initial lawn cut.The only thing they didn`t approve was removing a section of fence to get my mower into the back yard.I told my worker to call REO company from property and explain we need remove fence section to mow back yard.
He was on the phone for a half hour with (her) and she just wasn`t getting it. She told him she could see from the photos that property had a garage and he needed drive his mower threw garage and into house down the hall and out the back door!#??? He ask if the fence outside gate opening 24" and inside the door opening in the house are 36" how is this going to help. The he had that day a 60" X mark commercial mower . After getting smart with her ,she finale approved to remove a section of the fence.

It's called having the right equipment for the job. 34" Walk Behinds work good for stuff like that. It takes longer to screw with taking apart a chain link fence and put it together again than it does to walk the back yard with a good commercial walk behind.......
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post #5 of 47 (permalink) Old 01-03-2012, 09:49 AM
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It's called having the right equipment for the job. 34" Walk Behinds work good for stuff like that. It takes longer to screw with taking apart a chain link fence and put it together again than it does to walk the back yard with a good commercial walk behind.......
We got a 36" Scag we use most fenced in properties and use the 48"/50"'s on the more open properties. Have only found a couple we could not get the 36" into and had to use the 22" self propelled.
post #6 of 47 (permalink) Old 01-04-2012, 04:21 AM
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Did an eviction on a 150k ranch in the country in Spring 2008. Nice house. Found out there was an issue on how the title was recorded. We were ordered to stop all initial services after the eviction. Leave everything as it lays. Tree falls on top of the house two weeks later. Power gets disconnected, basement floods. No response to our bids.

FF to October 2011, we get an order to do a sales clean refresh and initial mow. Basement is full of mud and fuzzy mold, grass is 5' tall. Debris was never removed.Tree still on the roof. Main floor now covered in mold spores. Bid everything (again) and nothing. Just do the sales clean and a perimeter cut per the work order they say. Broker calls a week later and says wth, he is supposed to put the house on the mls and why isn't everything done? Then the company known as Guard Safely calls and says "Why isn't all of that done?"
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post #7 of 47 (permalink) Old 01-04-2012, 08:18 AM
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Sounds very normal.

Usual day at the office.
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post #8 of 47 (permalink) Old 01-04-2012, 08:59 AM
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Did an eviction on a 150k ranch in the country in Spring 2008. Nice house. Found out there was an issue on how the title was recorded. We were ordered to stop all initial services after the eviction. Leave everything as it lays. Tree falls on top of the house two weeks later. Power gets disconnected, basement floods. No response to our bids.

FF to October 2011, we get an order to do a sales clean refresh and initial mow. Basement is full of mud and fuzzy mold, grass is 5' tall. Debris was never removed.Tree still on the roof. Main floor now covered in mold spores. Bid everything (again) and nothing. Just do the sales clean and a perimeter cut per the work order they say. Broker calls a week later and says wth, he is supposed to put the house on the mls and why isn't everything done? Then the company known as Guard Safely calls and says "Why isn't all of that done?"
I thought you where going to say it was FAS. They order sales cleans on tear downs and mold houses all the tame. One of our members here showed up at a house the other day to find an FAS crew "Sales cleaning" a house that was FULL of black mold. No masks on or anything. Can't believe how stupid some people are. If i walk into a mold house i turn right around and walk out, get my respirator, go in, take pics and leave............................
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post #9 of 47 (permalink) Old 01-04-2012, 09:17 AM
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We have had that happen with them too. Properties of all condition and value are left to crumble because the responsibility for the maintenance is left in the hands of one rep who can't think thru issues and problem solve. Then they get transferred and the folder gets forgotten between the pages of their playboy and the 3rd rep later finds it and calls and says "why isn't this done?"
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post #10 of 47 (permalink) Old 01-04-2012, 10:05 AM
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Originally Posted by mtmtnman

I thought you where going to say it was FAS. They order sales cleans on tear downs and mold houses all the tame. One of our members here showed up at a house the other day to find an FAS crew "Sales cleaning" a house that was FULL of black mold. No masks on or anything. Can't believe how stupid some people are. If i walk into a mold house i turn right around and walk out, get my respirator, go in, take pics and leave............................
FAS requires you clean/perform initial janitorials on all properties. Regardless of condition. As for mold, they say they have to do the work regardless, unless there is a 100 "continuous feet" of mold. Ive advised them that their contract might require them to do so, but my personal judgement tells me otherwise. They fet mad when you bid to have a pro come in and remedy the situation before doing any work. I've had homes for them where weeds are growing in the house. I bid an interior grass cut to honor their contract.


This is one of many reasons after 8 years with them I said Aloha means good bye.
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