Util turn ons - REO Property Preservation Forum
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post #1 of 13 (permalink) Old 03-05-2012, 11:50 PM Thread Starter
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Util turn ons

Who else hates sitting on the phone calling in utility turn ons? As if the low trip fee isn't bad enough, dealing with electric company's customer service to schedule services to be turned on in a banks name just adds to the pain. Generally they are friendly, but still a painful process sometimes. "Could you please repeat that 10 digit loan number or 9 digit tax id number again please?"
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post #2 of 13 (permalink) Old 03-05-2012, 11:58 PM
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No can do here. Bank has to call it in WITH a $300 deposit...................
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post #3 of 13 (permalink) Old 03-05-2012, 11:59 PM Thread Starter
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I get the "You are authorized to pay up to $1500 in past due bills". Luckily I haven't run into that yet. Really, am I supposed to pay $1500 out of pocket in past due bills to make my $20 trip fee(SG) when they pay 6 weeks later?
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post #4 of 13 (permalink) Old 03-06-2012, 12:03 AM
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Originally Posted by SwiftRes
I get the "You are authorized to pay up to $1500 in past due bills". Luckily I haven't run into that yet. Really, am I supposed to pay $1500 out of pocket in past due bills to make my $20 trip fee(SG) when they pay 6 weeks later?
Ask a broker view that chit works........
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post #5 of 13 (permalink) Old 03-06-2012, 04:03 AM
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Quote:
Originally Posted by SwiftRes
I get the "You are authorized to pay up to $1500 in past due bills". Luckily I haven't run into that yet. Really, am I supposed to pay $1500 out of pocket in past due bills to make my $20 trip fee(SG) when they pay 6 weeks later?

Then Safeguard notifes you that the $1500 is above the industry standard and pays you $800.

Sorry, couldn't help myself.
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post #6 of 13 (permalink) Old 03-06-2012, 10:00 AM
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Quote:
Originally Posted by mtmtnman
No can do here. Bank has to call it in WITH a $300 deposit...................
Same here as they sometimes have to clear the unpaid balance.
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post #7 of 13 (permalink) Old 03-08-2012, 06:41 PM
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don't do util turn ons. always state that the bank has to contact the util company direct. even if that might not be the entire truth. Because of the instruction on paying past due bill, and low trip fee.

If I WAS (and I wouldn't) going to pay a past due bill of $500.00, and wait for up to 6 weeks to be reimbursed, there would be a "finance charge" attached to that service.
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post #8 of 13 (permalink) Old 03-08-2012, 06:50 PM
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Quote:
Originally Posted by BamaPPC
don't do util turn ons. always state that the bank has to contact the util company direct. even if that might not be the entire truth. Because of the instruction on paying past due bill, and low trip fee.

If I WAS (and I wouldn't) going to pay a past due bill of $500.00, and wait for up to 6 weeks to be reimbursed, there would be a "finance charge" attached to that service.
Five Bros is famous for that... Now what is the difference they call from there Michigan office, after they have googled the local utility, cause all they get from me is same as ya'll have mentioned earlier..."Utility Company must hear from Property Owner".
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post #9 of 13 (permalink) Old 03-08-2012, 07:49 PM
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All of the utility companies I've ran into the last couple years say that the utility transfer MUST come from a bank official. With signed name, printed name and bank job title!

Other wise.......... in the words of Gordan Ramsay...... "piss off".

And there is no damn way I'm paying up to $1500 in past due for these guys.
Aint happening.
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post #10 of 13 (permalink) Old 03-08-2012, 07:50 PM Thread Starter
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I've never had to pay any back payments, but I can turn it on in the banks name. For just electric I don't need to be present, and for one company do not even need to be present for gas.
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