work for cyprexx - REO Property Preservation Forum
Reply
 
LinkBack Thread Tools Display Modes
post #1 of 28 (permalink) Old 05-01-2012, 01:17 PM
ltoy
Guest
 
Posts: n/a
work for cyprexx

Getting lots of work from Cyprexx and want to know more about the insurance thing. Its a little scary because we did a dewint for them now it appears to be water damage. The house was fine then a month later we went back to do lawncare and clean and it was water all over the place.
Sponsored Links
Advertisement
 
post #2 of 28 (permalink) Old 05-01-2012, 03:41 PM
Member
 
Join Date: May 2012
Posts: 61
Thanks: 0
Thanked 0 Times in 0 Posts
Where are you located? We've been working with Cyprexx for years and then they switch up everyone and work comes to a complete halt. As long as you call from the site and have good photos we never had a problem with water issues. They always have been pretty square except when they decide to rearrange everyone.
reoguys is offline  
post #3 of 28 (permalink) Old 05-01-2012, 04:46 PM
Junior Member
 
Join Date: Apr 2012
Posts: 22
Thanks: 0
Thanked 0 Times in 0 Posts
Quote:
Originally Posted by ltoy
Getting lots of work from Cyprexx and want to know more about the insurance thing. Its a little scary because we did a dewint for them now it appears to be water damage. The house was fine then a month later we went back to do lawncare and clean and it was water all over the place.
Better hope whomever did the dewint was the one who screwed it up. You're looking at a huge problem.
BBJP is offline  
Sponsored Links
Advertisement
 
post #4 of 28 (permalink) Old 05-01-2012, 10:17 PM
FremontREO
Guest
 
Posts: n/a
Wow it appears you got troubles.

2 options in my opinion.

1) Say nothing and the next contractor will report it and you will pay to have the house totally remodeled since it will obviously be blamed on a poor dewinterization (unless you had a flood from rains etc) UNLESS you can 100% document that you did not leave the water on when you left and you had 1000 disclaimers on the plumbing/fixtures/seals and all the other possibilities....but as a plumber you know this.

2) Report it to your plumbers insurance policy/agent NOW as a "for information only and request an adjustment" so that YOUR company can do an adjustment on the home at the amounts to have licensed restoration companies complete the work BEFORE the next guy (who is probably wise in the business) bids $100,000 +/- for the repair and YOU pay for it. YOUR company wouldn't have the right to inspect and find fault if it is repaired before they look at it.

Otherwise cross your fingers, find a lawyer and I hope you are a plumber and not an everyday P&P contractor since your E&O and CGL probably won't cover you for unlicensed trade practices.....

Good luck. Let us know how it turns out. The service companies can come back on you up to 7 years for the chargebacks but a lawsuit has to be filed within 2 years in the States I'm familiar with.
post #5 of 28 (permalink) Old 05-01-2012, 10:19 PM
FremontREO
Guest
 
Posts: n/a
Quote:
Originally Posted by BBJP
Better hope whomever did the dewint was the one who screwed it up. You're looking at a huge problem.
I took it, from his post, that HE did the dewinterize. :whistling
post #6 of 28 (permalink) Old 05-01-2012, 11:04 PM
STARBABY
Guest
 
Posts: n/a
Quote:
Originally Posted by FremontREO
I took it, from his post, that HE did the dewinterize. :whistling
me too
post #7 of 28 (permalink) Old 05-02-2012, 06:57 AM
Senior Member
 
BamaPPC's Avatar
 
Join Date: May 2012
Location: Alabama
Posts: 414
Thanks: 95
Thanked 283 Times in 133 Posts
hmmm, I sure hope you can prove you didn't leave the water on.

Who did the original wint? If he was like some of the guys I have to follow around then he probably didn't even pressure test.

Did you test the system for pressure at the dewint?

Would be nice if we had a bit more info. But, in reality, bottom line is, if you can't prove your innocence, you're screwed.
BamaPPC is offline  
post #8 of 28 (permalink) Old 05-02-2012, 07:58 AM
dontgetinmyway
Guest
 
Posts: n/a
Quote:
Originally Posted by BamaPPC
But, in reality, bottom line is, if you can't prove your innocence, you're screwed.

I am completely ignorant of the preservation business.
Is that really how it is?

A thousand different things could have happened to cause the damage - angry competitors, vagrants, failed systems, etc.

Knowing how the legal system is supposed to work, I can't see it.
There has to be a preponderance of evidence to show that there was a screw-up, and how the heck can you get that?

I can see the contractor not using him any more, that's their choice. But to get money out of him?

Again, I'm asking - It just seems wrong to me.
post #9 of 28 (permalink) Old 05-02-2012, 08:21 AM
Senior Member
 
BamaPPC's Avatar
 
Join Date: May 2012
Location: Alabama
Posts: 414
Thanks: 95
Thanked 283 Times in 133 Posts
Didn't say it was right, just the way it is.

On winterizations you are required to pressure test the system. If it holds pressure at the time it is winterized and you document that fact, and all your other photos you take show you did everything correctly, then you should be fine. However, if you didn't document the winterization correctly, then the absence of evidence to your innocence is proof of your guilt. Not right, just the way the P&P industry works.

If you de-wint a property and don't document the process, same thing.
Photos, photos, photos.

And that's just the way they are.

Now, if the damage was caused by someone else, then your photos should be able to prove that. Since the system was fine the last time you were there, and your photos prove that.

I've paid for a few damages, only because I didn't have a photo to prove the condition wasn't there when I inspected the property. Fortunately, my mistakes have been small to this point. But, I know what the rules are, I've agreed to play by their rules, so when I mess up, all I can do is try to argue (I have won, but it's rare) and pay up when I lose.

A tip I will share - Sometimes it is hard to quit looking at where you're placing your feet because of all the debris on the floor. Lean into all closets and look at the ceiling in the closet. Do not stop at the doorway to a bedroom, walk all the way in and turn around while looking up.
BamaPPC is offline  
post #10 of 28 (permalink) Old 05-02-2012, 08:33 AM
FremontREO
Guest
 
Posts: n/a
Dontgetinmyway,

Unfortunately that is the way this business is. There is 1000 things that could have caused this to happen (water damage) but unfortunately that last person who touches the water system, in any way, will be the person held responsible. I literally have had bank service reps tell me "Its my responsibility to safeguard the home"....DUH like I'm going to post security guards.....

Example: We pressure tested a system and dewinterized it. Held just fine for nearly 2 hours and we turned the water back off at the shutoff valve and shut down the hot water heater in case of any leaks. 3 MONTHS later a potential buyer had a home inspection ordered, the realtor turned the water on and the system leaked when kitchen faucet cartridge let loose--after the inspection was completed and a satisfactory report was completed on the plumbing. The Realtor did NOT turn the water back off when she left the home so nobody was there to catch the cartridge leaking.....

$1000's later they got a new kitchen, flooring from our insurance company. We could not PROVE that the Realtor turned the water on EVEN though we obtained the Home Inspection Report that clearly showed the water was on and the plumbing system passed...

We learned a very valuable lesson and changed our operation model..! This OP has a great opportunity to turn the claim into his insurance company and have it adjusted right now before the Bank/Service Company has the repairs done. The OP may have to pay a few hundred $$ for this adjustment BUT that is 1000x better than a claim and paying the deductibles.

See the Service Company KNOWS what those repairs should cost (they play dumb very good to the contractors) and they do NOT care what the next contractor charges since they KNOW they won't be paying for the cost of repairs OR they get it done very cheap and keep the difference of the claim settlement.
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the REO Property Preservation Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes
Linear Mode Linear Mode



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome