Mobile Check in APPS - REO Property Preservation Forum
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post #1 of 17 (permalink) Old 08-27-2015, 04:45 PM Thread Starter
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Mobile Check in APPS

How many of you guys are being forced to use these apps?

What are the positives and negatives?
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post #2 of 17 (permalink) Old 08-27-2015, 08:13 PM
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I highly doubt anyone will be able to list a positive. These nationals are adding more and more responsibilities on the contractors in the field without any additional compensation. It is getting harder and harder to just do the job they are requesting with the 10k pictures they want per order. It forces you to actually loose focus on doing the job properly bc you are so worried about the pictures to make sure you get paid
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post #3 of 17 (permalink) Old 08-27-2015, 09:11 PM
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As Craigslist just asked, i will just repeat how the convo went down with a national that is about to implement this new check in app.

G: i never received link to down load the app?
A: we sent it!

G: will you pay for the extra data charges for this app?
A: NO!

G: What about the areas of the state that has vary poor or no reception because of it being so rural

A: we haven't worked that out yet, why don't you call PPW or pulvan and ask them how they deal with it!

G: What! are you serious this is your app, how can you not know what to do about rural areas that have no service. need i remind you the reason i work for you in these areas is because you cant find anyone to do them.

A: We haven't work out the bugs yet, I'll have to get back to you on that.

G: Do you like my work i do for you, and would you like me to stay with your company?

A: why yes we love your bids and turn and around time.

Ok then i will still up load your as i always do then if these is unacceptable to you then find another vendor to service you accounts.

Click.. Service link is about to lose some fine contractors.
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post #4 of 17 (permalink) Old 08-27-2015, 09:29 PM Thread Starter
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Quote:
Originally Posted by Zuse View Post
As Craigslist just asked, i will just repeat how the convo went down with a national that is about to implement this new check in app.

G: i never received link to down load the app?
A: we sent it!

G: will you pay for the extra data charges for this app?
A: NO!

G: What about the areas of the state that has vary poor or no reception because of it being so rural

A: we haven't worked that out yet, why don't you call PPW or pulvan and ask them how they deal with it!

G: What! are you serious this is your app, how can you not know what to do about rural areas that have no service. need i remind you the reason i work for you in these areas is because you cant find anyone to do them.

A: We haven't work out the bugs yet, I'll have to get back to you on that.

G: Do you like my work i do for you, and would you like me to stay with your company?

A: why yes we love your bids and turn and around time.

Ok then i will still up load your as i always do then if these is unacceptable to you then find another vendor to service you accounts.

Click.. Service link is about to lose some fine contractors.
I won't accept this. I'm trying to be open minded here but I don't see all this extra work in the field then duplicating it back at the office. Of course there will be no more money.

They can forget this. Somebody has to push back.
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post #5 of 17 (permalink) Old 08-27-2015, 09:33 PM
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Originally Posted by Craigslist Hack View Post
I won't accept this. I'm trying to be open minded here but I don't see all this extra work in the field then duplicating it back at the office. Of course there will be no more money.

They can forget this. Somebody has to push back.
For this reason we dropped FAS and SG
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post #6 of 17 (permalink) Old 08-27-2015, 09:35 PM
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I won't accept this. I'm trying to be open minded here but I don't see all this extra work in the field then duplicating it back at the office. Of course there will be no more money.

They can forget this. Somebody has to push back.

ServiceLink (LPS) is following the rest of the industry. MCS were the ones who started it, but I do have to tell you that EZinspections currently handles the mobile check in for us without the need for doing it mobile. This is for inspections and as far as preservation, I haven't really looked into it much yet. We aren't really in a rural area and cell coverage is in 99% of our coverage area. The main problem is what type of battery life can we expect to receive on our phones if location has to be on constantly. At least where I am, our stops aren't far enough apart to be able to charge your phone while driving. I much rather use a Geo Tagging digital camera and submit my results from the office.
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post #7 of 17 (permalink) Old 08-27-2015, 10:46 PM
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MCS required it for most clients when I quit them 3 months ago. I never used it except once and I always got paid without it, could be different now. The one time I did use it I was doing a maid refresh. In the house there was a 22 degree corner with mirrors. If I stood exactly in the right spot I looked like a perfect cyclops with one eyeball in the center of my head. I took the check in photo in the mirrors and did the BS 12 step process and sent it through. I doubt anyone ever saw it.
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post #8 of 17 (permalink) Old 08-27-2015, 11:04 PM
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I was told by a company that I should start using the mobile app so they get their information sooner. When I asked if I get my pay sooner, they said no, why?

Then I explained to them that in order to make a living, I have to run X amount of jobs in the field, and if I have to use the mobile app, it will slow that down, and I won't be able to continue with you.

When the fam goes to bed, I listen to the radio while I finish the paperwork at nite for an hour and a half, and that is fine, because I budget that time into my pay. When I have to spend time in the field doing this, reducing the amount of inspections I do because of daylight, then we have a problem.

One company insisted I use their mobile app and when I explained this to them they said that this is the new way, and I have to do it, then I just stopped doing their inspections. They called a month later wondering if I would come back and when they said they still required the mobile app, I just hung up.

No in-the-field apps for me or my crew. Just isn't going to happen, unless I get compensated for my time... right...
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post #9 of 17 (permalink) Old 08-28-2015, 12:17 AM
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I was told by a company that I should start using the mobile app so they get their information sooner. When I asked if I get my pay sooner, they said no, why?

Then I explained to them that in order to make a living, I have to run X amount of jobs in the field, and if I have to use the mobile app, it will slow that down, and I won't be able to continue with you.

When the fam goes to bed, I listen to the radio while I finish the paperwork at nite for an hour and a half, and that is fine, because I budget that time into my pay. When I have to spend time in the field doing this, reducing the amount of inspections I do because of daylight, then we have a problem.

One company insisted I use their mobile app and when I explained this to them they said that this is the new way, and I have to do it, then I just stopped doing their inspections. They called a month later wondering if I would come back and when they said they still required the mobile app, I just hung up.

No in-the-field apps for me or my crew. Just isn't going to happen, unless I get compensated for my time... right...

Couldn't agree more, preservation I think could be done with a mobile app, but inspections is a nightmare to do with a phone. I do it in a pinch when I forget my camera or when it dies. but the forms take too much time to do on the road, not to mention, who wants to risk being screamed at by a homeowner after you just took pics of their house and you are sitting across the street filling in the info before you pull away. Complete waste of time
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post #10 of 17 (permalink) Old 08-28-2015, 01:40 AM
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MCS requires it only on Wells Fargo properties (for me anyways). I forget to do it half the time and haven't had any issues getting paid. But luckily I use pruvan for photos, and the updated version of pruvan lets you check in with their app instead of having to use the MCS app. It takes maybe 10 seconds to do it. Just answer 10 or so basic yes/no questions. It's pointless though that since everything will be documented with a bid/photos anyways, but it's not much of an inconvenience time wise when I think to do it.
-The actual MCS check in app was annoying though since you had to log in separately, then enter vendor codes, abc#, work order, then fill out a survey.
-Not sure about the other companies, this is just my experience with it.
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