utilities? - REO Property Preservation Forum
 
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post #1 of 7 (permalink) Old 09-20-2015, 12:52 AM Thread Starter
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utilities?

I've never had to have them turned off or on. I need them on at 2 properties now. Its been a pain in the ass trying to get any info out of anyone, anywhere! One work order to me to call the client aka the real estate agent, she never called back even after multiple attempts.

soooo...I don't know what to do next. Help a sister out. I have no idea if I call and what name they want me to put anything under, who pays the bills, etc. Any and all help is greatly appreciated.
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post #2 of 7 (permalink) Old 09-20-2015, 04:56 AM
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Don't do it. Unless they just need a meter number, or someone to meet a technician to give them access to a property. Also if it's electricity or gas, there is usually a tag on the meter that says what company provides the service, take photos/write down all of the numbers and call them.
But I wouldn't personally turn the utilities on. You don't want your name or contact info attached to the service in the event your client won't pay the bills. And I've had a few work orders to turn utilities on with a city, which required activation fees, the clients wanted me to pay those out of pocket, then invoice it minus their discount. Not worth messing with it from my experience.
The only times you should have to do anything with utilities is for wints/de-wints, meter numbers/readings, allow access, or to verify if utilities are on or off. Clients should have the proper info to make a phone call and turn the utilities on themselves.
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post #3 of 7 (permalink) Old 09-20-2015, 10:00 AM
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I've never had to have them turned off or on. I need them on at 2 properties now. Its been a pain in the ass trying to get any info out of anyone, anywhere! One work order to me to call the client aka the real estate agent, she never called back even after multiple attempts.

soooo...I don't know what to do next. Help a sister out. I have no idea if I call and what name they want me to put anything under, who pays the bills, etc. Any and all help is greatly appreciated.
Never never never do this it is not your responsibility. I had clients want me to do this my response.."you're kidding right" opens up a huge can of worms you don't need.
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post #4 of 7 (permalink) Old 09-20-2015, 10:03 AM
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The local energy provider should come and turn them on/off for you. I'm my area its no charge. Also if the power has been off for more than 1 year they require an electrical inspection by a licensed electrician. You should never touch an electrical meter whatsoever.
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post #5 of 7 (permalink) Old 09-20-2015, 10:20 AM
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It's easy. Call your work order provider and get the Banks Utility Authorization Code (they ALL have 1 in file with National Utility Provider Registry--except a small Local provider may not be on the registry). Call and provide the Authorization Code and they will be restored and all billings will be sent to the Banks Acct for payment. You may not be "authorized" to have the Code and if that is the case I WOULD NEVER RESTORE SERVICE since you won't know the integrity of the system being turned on.

We charged $50 per turn-on and $50/hr if attendance was required at the property (4 hr minimum wait time window in our coverage areas).
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post #6 of 7 (permalink) Old 09-20-2015, 06:06 PM
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It's easy. Call your work order provider and get the Banks Utility Authorization Code (they ALL have 1 in file with National Utility Provider Registry--except a small Local provider may not be on the registry). Call and provide the Authorization Code and they will be restored and all billings will be sent to the Banks Acct for payment. You may not be "authorized" to have the Code and if that is the case I WOULD NEVER RESTORE SERVICE since you won't know the integrity of the system being turned on.

We charged $50 per turn-on and $50/hr if attendance was required at the property (4 hr minimum wait time window in our coverage areas).

Same thing for us here, but we do not offer this service, the codes are not given to us, and not given to the nationals either. The bank themselves has to set this whole thing up, and if necessary we go to the property to give access to restore the property once this is all set up by the bank
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post #7 of 7 (permalink) Old 09-20-2015, 10:15 PM
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Madextreme,

That very well may be how it is today. We used to do 100's a week a few years ago. I know when we quit there was a company out of NC that was doing utility restores nationwide.
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