Vendor Manager/ Processor - REO Property Preservation Forum
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post #1 of 28 (permalink) Old 08-16-2012, 08:21 PM Thread Starter
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Vendor Manager/ Processor

Do any of you guys have a vendor manager or a processor?

We have 23 crews now and are working in 6 states the way things are currently set up we have 2 processors that upload what the guys send in. I usually handle all the work for a couple companies and the little woman handles a couple of companies then the processors handle the rest. More and more often my people are calling me with things I feel that they should be handling for me. If I am going to be dealing with every little detail I don't need the overhead of employees. There are not enough hours in the day for me to handle it all and it is clear that I need to hire someone with experience. I want to bring in someone talented that understands our industry.

What do you guys think would be a sufficient yearly salary for such a person?

How would you go about finding such a person?

Would you hire someone away from one of your former clients?
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post #2 of 28 (permalink) Old 08-16-2012, 10:13 PM
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might help

I spoke to a couple guys in the industry and they pay there top guy the go to guy $200 a day thats New York though
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post #3 of 28 (permalink) Old 08-16-2012, 10:49 PM Thread Starter
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Originally Posted by Buster9121 View Post
I spoke to a couple guys in the industry and they pay there top guy the go to guy $200 a day thats New York though
WOW! $200.00 a day for an office employee? I am thinking around 60K but who knows. That is why I asked!

That blows my mind. I can't afford that maybe when we get bigger? I know a few people that do it and have heard salaries ranging from $8.00 an hour to $75K per year.

I will be doing it all myself for 100k
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post #4 of 28 (permalink) Old 08-17-2012, 07:14 AM
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If you have employees then you should have their duties spelled out for them so you are not tied up handling ticky tack issues all day.
Yes, I have made offers to people working for others that I knew were trying to better themselves. Your not forcing them to leave their boss, you just giving them options. In some instances, the benefit package (read that insurance) will outweight the pay rate.
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post #5 of 28 (permalink) Old 08-17-2012, 08:24 AM
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My bad

That is for a field guy not an office guy

My office guy is my wife and myself
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post #6 of 28 (permalink) Old 08-17-2012, 10:17 AM Thread Starter
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If you have employees then you should have their duties spelled out for them so you are not tied up handling ticky tack issues all day.
Yes, I have made offers to people working for others that I knew were trying to better themselves. Your not forcing them to leave their boss, you just giving them options. In some instances, the benefit package (read that insurance) will outweight the pay rate.

We are too small to get great benefit packages. We do what we can but it is far from great.

Every single employees jobs are clearly spelled out they simply don't do what they are supposed to do. For Example: I ask that every day start by calling the contractors and going over all open orders. When I quiz my people on what is going on I hear a litany of excuses and get very few answers. "he didn't pick up" "straight to voicemail" "I didn't call him yet" "I was going to do that as soon as I process some orders" If you fire them you have to start over. This is a tough position to train for so when you get even semi proficient help you hold onto them.
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post #7 of 28 (permalink) Old 08-17-2012, 11:45 PM
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Originally Posted by Doberman Properties View Post
This is a tough position to train for so when you get even semi proficient help you hold onto them.




I know the feeling, and I don't like it but it is what it is.



My lawn care season is short, actual mowing season is the last half of April thru sept. Tops.


Right now I'm doing fine with 2 guys and myself. If one of them were to quit I'd not fill that position because mowing is nearly over. We are already starting to cut back to two weeks on some lawns.
Because of the short season I too put up with more BS than I wish I had to because I've already done some training, I hold onto them longer than I should in hopes that they'll get better or at least we'll mud thru the season and be rid of them then.

Professionals are people who can do their job when they don't feel like it.
Amateurs are people that can't do their job even when they do feel like it.
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post #8 of 28 (permalink) Old 08-18-2012, 09:22 AM
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Dobe if you are all bite then you better start chewing. I'm far from a task master; I am a macro manager. So, I lay out guidelines early on and politely ask once down the road if/when there becomes a problem. After that, I pick up the phone right after I come into the office and in front of the staffer that pixxed out another excuse, I chew the contractor out, whether he was at fault or not. It gets the point across. If things like that are important to you, then nip it. If what you have right now is the high water mark in quality, then you have to adjust and learn to live with it.
JMTCW.
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post #9 of 28 (permalink) Old 08-21-2012, 09:59 AM Thread Starter
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Dobe if you are all bite then you better start chewing. I'm far from a task master; I am a macro manager. So, I lay out guidelines early on and politely ask once down the road if/when there becomes a problem. After that, I pick up the phone right after I come into the office and in front of the staffer that pixxed out another excuse, I chew the contractor out, whether he was at fault or not. It gets the point across. If things like that are important to you, then nip it. If what you have right now is the high water mark in quality, then you have to adjust and learn to live with it.
JMTCW.
I don't chew people out. I explain my expectations and if necessary reiterate. After a few weeks I will call them in for a review and discuss their personal strengths and weaknesses. If they are not on point after 6 months I terminate them. I need to add someone to micro manage I suppose because I am to busy for the minutia.
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post #10 of 28 (permalink) Old 08-07-2017, 09:21 AM
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Originally Posted by milton View Post
I can help you to work as work order processor, i have been working with various nationals like mcs, lps, m&m, service link, and many more. i am from Bangladesh, in Asia. but if you like to take me as virtual processor then i will be happy and i have another few friends who will help you to cover up your daily processing work. thanks, Milton, mail: [email protected] contact: 8801747577926.
There you go Hack. Looks like all your problems from 5 years ago are solved!

Iíve already told you more than I know.
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