Hello From Southern Ohio - REO Property Preservation Forum
 
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post #1 of 3 (permalink) Old 08-22-2013, 05:10 PM Thread Starter
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Hello From Southern Ohio



Hello from Southern Ohio. I am an Office Manager, I am a boots on the ground gal. Anything you may want to ask me feel free to do so. Thanks for having me.
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post #2 of 3 (permalink) Old 08-22-2013, 10:18 PM
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Welcome, Sly. What exactly do you do as an Office Manager? How big is your operation? Just curious because we see a lot of different uses for a manager and some companies have them with only 5 contractors and I've seen one guy handing out orders to 20 contractors without a manager or any other person in leadership. It's always interesting to find out!
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post #3 of 3 (permalink) Old 08-23-2013, 03:00 PM Thread Starter
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AW27 Hello.


Well I can answer that by telling you I walk into my office usually at 5:30 a.m. with my cup of coffee and the computer gets turned on. First I log into business email accounts, and then the work site. My typical day consists of answering many emails, uploading work orders, printing them out, writing job notes on orders, putting them in files, handing them to the crew, going thru the check list to make sure they have everything they need as in supplies ( every night I will load up the supplies-cleaning into a tote) I give them their water jugs, and cooler of water and drinks and fill up the first aid supplies. Our guys are good about having their phones charged and the gps programmed for their first job order. I will give them a map of the properties that they are to do for the day.
( I do not like it if anyone says I forgot that one, so we are organized! ), and off they go. I make phone calls, I answer the phone. All job orders come thru drop box, our pictures are only to be date stamped so that is why we choose to use drop box. while pictures come in I load them into the job site. If any bids are to be made out I write them all out and send them on their way. So before the guys even come back in all orders are loaded up and sent in. This saves so much time.
I do general clerical work, I keep records and books straight, and I order any needed supplies we may need. I also manage our web site and I manage our face book page. I mentor to a fellow PP person that needs help with writing bids and letters.
Occasionally I go out in the field to do cleanouts. I really enjoy seeing how one can turn a house from being a dump into something clean and smells good.
I hope this answered some of your question. There are many tasks that I perform on a daily basis. Oh and the biggest task was finding the companies to work for ,researching them, etc.

I also am actively studying and learning to take my NPPG test. I hold weekly meetings to keep our guys in check. Find out any concerns they may have, and voice my concerns, if any to them. Key to this business is open communication. we are a small company. We were with three crews and now we are down to two. Had to fire a couple of people. Thank you for the welcome.
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