G
Guest
·Field Assets IS slipping. They have had a definite change in their operating tactics over the last year. The vendors (contractors) are expendable is the message that is being sent. Case in point
(1) Tennant access, a division of FAS SUCKS. We are to go to a property and meet with the tenants and do services. ONLY if the price is what FAS says do these services need to be done. Replacement of a GAS 40 gallon hot water heater $600 what a joke. I can’t buy a gas hot water heater for that price. To install it with a PRO plumber and new supply hoses on top of already going backwards on the water heater and then wait 45 days to get reimbursed if it passes QC, which is a crap shoot at best, then l have to eat the sales tax. When questioned as to where they are getting their prices “it is our business model” is a standard answer. Then they hire a plumber to do the job. Thanks for wasting my time FAS! Not like my family would like to see me for the 3 hours it took to go down and diagnose and return not to get paid for the trip !!
I could go on about the tenant access nightmares and they CONTINUE to call after they have been told I DON’T DO TA. They recently called and have a short in an electrical panel. SERIOUS so I called my electrician and got his price thinking that it was reasonable and set the time for next morning called the representative at TA “OH that’s too much but I will see if I can get it approved”. I did NOT receive a call back and then I get up this morning and the Work order was cancelled. Thanks for the call back to cancel the electrician ON A SATURDAY. The underlying theme is that we the vendors time is worthless and unless we work for peanuts we are replaceable.
I could go on and on but there are too many issues with the business model and their double standard treatment of their vendors for me to waste my time with.
BE WARNED Captain DALE’s ship has lost its rudder
(1) Tennant access, a division of FAS SUCKS. We are to go to a property and meet with the tenants and do services. ONLY if the price is what FAS says do these services need to be done. Replacement of a GAS 40 gallon hot water heater $600 what a joke. I can’t buy a gas hot water heater for that price. To install it with a PRO plumber and new supply hoses on top of already going backwards on the water heater and then wait 45 days to get reimbursed if it passes QC, which is a crap shoot at best, then l have to eat the sales tax. When questioned as to where they are getting their prices “it is our business model” is a standard answer. Then they hire a plumber to do the job. Thanks for wasting my time FAS! Not like my family would like to see me for the 3 hours it took to go down and diagnose and return not to get paid for the trip !!
I could go on about the tenant access nightmares and they CONTINUE to call after they have been told I DON’T DO TA. They recently called and have a short in an electrical panel. SERIOUS so I called my electrician and got his price thinking that it was reasonable and set the time for next morning called the representative at TA “OH that’s too much but I will see if I can get it approved”. I did NOT receive a call back and then I get up this morning and the Work order was cancelled. Thanks for the call back to cancel the electrician ON A SATURDAY. The underlying theme is that we the vendors time is worthless and unless we work for peanuts we are replaceable.
I could go on and on but there are too many issues with the business model and their double standard treatment of their vendors for me to waste my time with.
BE WARNED Captain DALE’s ship has lost its rudder