Hi All,
Just trying to get some insight and ideas as to the best way to do things. First some background...
I am a one man band. I explain this to my customers and they take it or leave it. My core business is cutting grass for PP. I do cleanouts and repairs as a fill in. My work load is growing. At the current rate I will have to stop accepting any new work in 4 to 6 weeks. In fact, about a week ago I turned down the opportunity to take over another nearby city becasue it would be just too much for me.
The next logical step is for me to add people and equipment. So...
Those of you with crews. How do you handle picture taking and work that has to be called in from the site? (i.e. something unexpected they found when they arrived)
Do you trust a crew member (lead?) to take the pictures?
What about something that they would need to handle on the spot but would require a phone call to your customer?
My thought would be to train them personally and then give them a route to run for lawns and handle the rest myself. Your thoughts?
I guess my big fear is trusting crews not to damage my equipment.
What about subcontracting work? Do you do this, and if you do how do you handle the subs?
Just trying to get some insight and ideas as to the best way to do things. First some background...
I am a one man band. I explain this to my customers and they take it or leave it. My core business is cutting grass for PP. I do cleanouts and repairs as a fill in. My work load is growing. At the current rate I will have to stop accepting any new work in 4 to 6 weeks. In fact, about a week ago I turned down the opportunity to take over another nearby city becasue it would be just too much for me.
The next logical step is for me to add people and equipment. So...
Those of you with crews. How do you handle picture taking and work that has to be called in from the site? (i.e. something unexpected they found when they arrived)
Do you trust a crew member (lead?) to take the pictures?
What about something that they would need to handle on the spot but would require a phone call to your customer?
My thought would be to train them personally and then give them a route to run for lawns and handle the rest myself. Your thoughts?
I guess my big fear is trusting crews not to damage my equipment.
What about subcontracting work? Do you do this, and if you do how do you handle the subs?