REO Property Preservation Forum banner
1 - 20 of 30 Posts

·
Registered
Joined
·
91 Posts
Discussion Starter · #1 ·
Yesterday, I was on a conference call with SFG. They have condensed the Grass zones in Florida to make the smaller. I covered a huge zone for them, which got turned into 5 zones. They ended up giving me 2 zones and after looking at 1 of them, quickly called them and said no way I'm driving 2 1/2 for $30 dollar cuts. She then placed us in the zone that covers where I live and my shop is. One of the nicest people over at sfg.
On this conference call they stated, we must take pictures of the bushes everytime at every house ! and that we can trim them also every trim.....I get more $$ trimming bushes then cutting the property !! Biggest issue I now have is that SFG wants debris removed by us depending on loan type if debris is present ( I do REO lawn cuts ) How the hell you expect me or my crew to remove debris larger than .5 cy when we are trying to get done 20 cuts a day with a 6x12 trailer with it full of lawn equipment????? Never got a reply back when I asked if we must take debris are we able to come back within 48 hrs with an empty trailer. WTF
 

·
Registered
Joined
·
568 Posts
Kinda what i told them when the said to call in from site to get approvals. I asked the lady how big of a truck do you think I have? I dont carry my whole shop around with me every day.
 

·
Premium Member
Joined
·
1,059 Posts
Yesterday, I was on a conference call with SFG. They have condensed the Grass zones in Florida to make the smaller. I covered a huge zone for them, which got turned into 5 zones. They ended up giving me 2 zones and after looking at 1 of them, quickly called them and said no way I'm driving 2 1/2 for $30 dollar cuts. She then placed us in the zone that covers where I live and my shop is. One of the nicest people over at sfg.
On this conference call they stated, we must take pictures of the bushes everytime at every house ! and that we can trim them also every trim.....I get more $$ trimming bushes then cutting the property !! Biggest issue I now have is that SFG wants debris removed by us depending on loan type if debris is present ( I do REO lawn cuts ) How the hell you expect me or my crew to remove debris larger than .5 cy when we are trying to get done 20 cuts a day with a 6x12 trailer with it full of lawn equipment????? Never got a reply back when I asked if we must take debris are we able to come back within 48 hrs with an empty trailer. WTF
Did they also tell you that all birds nest must be removed from the front porch area and any bee/wasps nests need to be removed from the windows and soffit areas as well? What about cleaning any glass on front doors or storm doors? EVERY CUT. Don't worry, It'll be on the "next" conference call. All for the low, low price of $30. No Thanks.....
 

·
Registered
Joined
·
847 Posts
Did they also tell you that all birds nest must be removed from the front porch area and any bee/wasps nests need to be removed from the windows and soffit areas as well? What about cleaning any glass on front doors or storm doors? EVERY CUT. Don't worry, It'll be on the "next" conference call. All for the low, low price of $30. No Thanks.....
REALLY????????????? :whistling2::whistling2:
 

·
Registered
Joined
·
91 Posts
Discussion Starter · #6 ·
I do 300 cuts per month for them. Just Me, my wife and a helper. My wife uploads to thier site during the day as I send her work directly from the field using Pruvan. Takes her 2-3 minutes an upload as they are just grass orders. Most people on here are regionals type owners who are getting the work from a national and passing it down as well, thats why they say $30 is low, but how much do they pass down to thier crews for ??
Residential lawns in my area are $20-40 and includes bushes and bullcrap from picky owners. I make alot more than my residential buddy who cuts 70 properties a week.
 

·
How I wanna be a PP Pro
Joined
·
1,103 Posts
I do 300 cuts per month for them. Just Me, my wife and a helper. My wife uploads to thier site during the day as I send her work directly from the field using Pruvan. Takes her 2-3 minutes an upload as they are just grass orders. Most people on here are regionals type owners who are getting the work from a national and passing it down as well, thats why they say $30 is low, but how much do they pass down to thier crews for ??
Residential lawns in my area are $20-40 and includes bushes and bullcrap from picky owners. I make alot more than my residential buddy who cuts 70 properties a week.

Your buddy will end up the "winner" in the end :whistling2:
 

·
Business Consultant
Media, Investigative Journalism, Business Consultant
Joined
·
1,431 Posts
I do 300 cuts per month for them. Just Me, my wife and a helper. My wife uploads to thier site during the day as I send her work directly from the field using Pruvan. Takes her 2-3 minutes an upload as they are just grass orders. Most people on here are regionals type owners who are getting the work from a national and passing it down as well, thats why they say $30 is low, but how much do they pass down to thier crews for ??
Residential lawns in my area are $20-40 and includes bushes and bullcrap from picky owners. I make alot more than my residential buddy who cuts 70 properties a week.
You are the first person in over 5 years that has stated 2-3 minutes an upload for this company...That's great when I keep jearing that you have to also do a PCR for any visit to a property that is SG's....with you only doing grass cuts this may not be a manditory thing for you but everyone else states it is....
That is great though.....perhaps your wife can put an article together and explian to everyone how to work their system???? Sounds like you guys have a pretty good system and your information could help everyone working with SG that has upload issues with their system.....
 

·
Premium Member
Joined
·
4,096 Posts
Residential lawns in my area are $20-40 and includes bushes and bullcrap from picky owners. I make alot more than my residential buddy who cuts 70 properties a week.





You are a special operator for sure.

Its very rare that bank work pays better than local work.
Sure ain't like that for me.

Plus I get paid sooner, sometimes with cash.
 

·
Registered
Joined
·
91 Posts
Discussion Starter · #11 ·
tricks to safeguard system

there are few tricks up my sleeve for the safeguard properties Ill get a list together I know that can be certainly helpful as soon as i get back into the office
 

·
Registered
Joined
·
124 Posts
For a grass cut update you should be able to get it done in 5 minutes or less ... unless it's a day their site is really having issues in which case I just consider it to be "down" and try again later. We're also in Florida and our zone or volume hasn't changed at all! Since we have a decent volume we make a good little profit with it. Sure we have complaints, but I'm happy to have the work and the $$. What made the biggest impression on me after the conference call was comparing the 2012 manual to the 2010 manual ... a ton of changes requiring extra work on our part but no change at all to our pricing.
 

·
Registered
Joined
·
681 Posts
For a grass cut update you should be able to get it done in 5 minutes or less ... unless it's a day their site is really having issues in which case I just consider it to be "down" and try again later. We're also in Florida and our zone or volume hasn't changed at all! Since we have a decent volume we make a good little profit with it. Sure we have complaints, but I'm happy to have the work and the $$. What made the biggest impression on me after the conference call was comparing the 2012 manual to the 2010 manual ... a ton of changes requiring extra work on our part but no change at all to our pricing.

The whole industry has did this, more work for same or less money! The only way it going to change if people start saying no! But then again we have people on here that have said that $25 lawn cuts are good, so do not think things will change!
 

·
Registered
Joined
·
91 Posts
Discussion Starter · #15 ·
I use to be a vendor directly for a few nationals , NFR and 5 Brothers for instance. I have found it over the years that it was better for me to move away from the nationals and go with regionals instead. I did this because it's less paperwork on my end, quicker and easier upload times and frankly some of the best regionals I work with I have great relationships with and know them on a personal level plus I can drive to their office within a 1/2 days drive. The pay is lower of course but I usually always get what I bid and less headache on my end.
 

·
Premium Member
Joined
·
3,186 Posts
My office manager used every shortcut and trick she knew from 7 years of doing Safeguard uploads. Grass cuts were 10-12 minutes per order if the site was running as advertised. 2-3 minutes, not yet.
 

·
Registered
Joined
·
91 Posts
Discussion Starter · #17 ·
You are the first person in over 5 years that has stated 2-3 minutes an upload for this company...That's great when I keep jearing that you have to also do a PCR for any visit to a property that is SG's....with you only doing grass cuts this may not be a manditory thing for you but everyone else states it is....
That is great though.....perhaps your wife can put an article together and explian to everyone how to work their system???? Sounds like you guys have a pretty good system and your information could help everyone working with SG that has upload issues with their system.....


Ok so here are a few of my hints to getting the safeguard site to work in my favor.
First of all make sure you have every platform that safeguard currently works on i.e. internet explorer, firefox, google chrome... This is due to that we all know internet explorer can be a bit squirrely and it is always good to have a backup just in case.
Second prep, prep all your photos and notes per property. For our grasses we take a photo of the work order prior to completing the job and everything is taken mostly in sequence so this really helps when submitting the grasses with the drag and drop system. during my prep I usually take the list from the crews that they completed that day and number them to align with the order in which they completed them (this speeds up the process as to I don't have to search for a property I can quickly scan through them)
Third once everything is prepped you are ready to go I always turn in those due asap first, one thing that does help is the memory tool on your browsers, this enables for pre-filling, when filling out certain aspects of your forms i.e. invoice numbers and amounts.
Fourth since multiple computers can be logged into one account at a time i sometimes bring up all three browsers and continue to work on orders in all three or bring up other laptops along with desktops and process at the same time. (do not submit at same time wait for one to save the update then clear out the next this helps to not slow down the system)

**** Helpful hints memorize your properties we may have 300 plus properties for one client but over time I have learned to memorize the properties this also helps when going through the work for the day to process.
The later at night the smoother the SFG system is.
Stay ahead to avoid lates due to technical problems
Keep plugging through on orders even if you have uploaded them several times eventually they will fall out of the system (had this problem in December orders weren't saving the updates weird).
Also type fast and always click fast on the next buttons that's why it only takes about 2 minutes for me on grass orders I can usually send in 20 within 45 minutes or less.

Have any questions just let me know
tak's wife
 

·
Registered
Joined
·
23 Posts
Sfg

I've found that the only time you can do uploads in 3 minutes is at 4 AM. Otherwise, it's 4-5 with no tech issues. (Grascuts only).

I received their email Monday saying that zones were smaller and some other small changes.

To my dismay, my already huge zones didn't shrink..."THEY DOUBLED IN SIZE!" Needless to say, I'll be speaking with my regional to see if they are going to be changes to this zone. There is no one...lowballer or otherwise, that is going to take these zones for what they want to pay.
 

·
Registered
Joined
·
46 Posts
Ok so here are a few of my hints to getting the safeguard site to work in my favor.
First of all make sure you have every platform that safeguard currently works on i.e. internet explorer, firefox, google chrome... This is due to that we all know internet explorer can be a bit squirrely and it is always good to have a backup just in case.
Second prep, prep all your photos and notes per property. For our grasses we take a photo of the work order prior to completing the job and everything is taken mostly in sequence so this really helps when submitting the grasses with the drag and drop system. during my prep I usually take the list from the crews that they completed that day and number them to align with the order in which they completed them (this speeds up the process as to I don't have to search for a property I can quickly scan through them)
Third once everything is prepped you are ready to go I always turn in those due asap first, one thing that does help is the memory tool on your browsers, this enables for pre-filling, when filling out certain aspects of your forms i.e. invoice numbers and amounts.
Fourth since multiple computers can be logged into one account at a time i sometimes bring up all three browsers and continue to work on orders in all three or bring up other laptops along with desktops and process at the same time. (do not submit at same time wait for one to save the update then clear out the next this helps to not slow down the system)

**** Helpful hints memorize your properties we may have 300 plus properties for one client but over time I have learned to memorize the properties this also helps when going through the work for the day to process.
The later at night the smoother the SFG system is.
Stay ahead to avoid lates due to technical problems
Keep plugging through on orders even if you have uploaded them several times eventually they will fall out of the system (had this problem in December orders weren't saving the updates weird).
Also type fast and always click fast on the next buttons that's why it only takes about 2 minutes for me on grass orders I can usually send in 20 within 45 minutes or less.

Have any questions just let me know
tak's wife

Geezus, you forgot "cross your fingers" and "pray" LOOOORRRRDDDD
 

·
Registered
Joined
·
80 Posts
You are a special operator for sure.

Its very rare that bank work pays better than local work.
Sure ain't like that for me.

Plus I get paid sooner, sometimes with cash.

Always prefer bank work to residential. You do get paid faster on residential work but you have to deal with emotion when considering your prices. I have separate mindset when pricing residential jobs and it is almost always lower than what I could get on the flip side. I would rather get paid more to deal with the extra bs any day of the week.
 
1 - 20 of 30 Posts
Top