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I have a Property Management Company needing roughly 70 yards of material removed by Friday afternoon, I just received the call about an hour ago. Do you guys charge extra in these emergency situations? I know I submitted my bid already, but I expect that they can't argue too much about the pricing because of the crunch deadline. It's also around 2 hours 15 minutes one way (I put a line item for travel charges) but the landfill is relatively close.
 

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Do you guys charge extra in these emergency situations?
If they won't budge on their deadline and I can make it happen, then yes, I let them know that I will charge a rush premium on top of work completed. If I can't make their deadline, I let them know when I can complete it & charge my normal prices.
 

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If they won't budge on their deadline and I can make it happen, then yes, I let them know that I will charge a rush premium on top of work completed. If I can't make their deadline, I let them know when I can complete it & charge my normal prices.
They told me there was no way they could get my bid approved. I just thanked them and told them I hope to work with them some more in the future. I only have myself and 2 guys, both who are part time and work opposite shifts. I was going to have to offer a high pay to get 3 more people during the day on short notice for 2 days work, and I added that to my cost, as well as extremely premium pricing. I wasn't driving roughly 2 hours 15 minutes each way to get a normal rate of pay on a 48 cleanout notice. If I had a normal amount of time, I would have worked with them. Either way, someone dropped the ball if the answer was calling someone over 2 hours away with less than 48 hours notice to bring a house up to conveyance, and it wasn't me.
 

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They told me there was no way they could get my bid approved. I just thanked them and told them I hope to work with them some more in the future.
I've been asked many times by people who are just getting started in this business "I work for 'ABC' and they only pay HUD minus 20%, 30%, 40%, etc., how can I get them to increase their pay?" I always tell them the best way to do that is to learn to say NO.

Well handled MHauling! Not an easy thing to do, especially when work is as scarce as it is now in this business. Rest assured though, the way you handled that exponentially solidified you and your business as professional. In my experience, being a professional in this field causes you to stand way out and gives you the right to confidently, unapologetically demand your price from anyone - And get it!
 

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I've been asked many times by people who are just getting started in this business "I work for 'ABC' and they only pay HUD minus 20%, 30%, 40%, etc., how can I get them to increase their pay?" I always tell them the best way to do that is to learn to say NO.

Well handled MHauling! Not an easy thing to do, especially when work is as scarce as it is now in this business. Rest assured though, the way you handled that exponentially solidified you and your business as professional. In my experience, being a professional in this field causes you to stand way out and gives you the right to confidently, unapologetically demand your price from anyone - And get it!
I walked into Game Stop to pick up some reserved games tonight, and the manager asks me, "Are you still hiring?" I chuckled and told him that I had already hired someone. I constantly talk about my business, and to me, brand recognition is better the more you talk about it. If you're always polite to those around you, and you interact with the same people a lot of times, they're more likely to recommend you just because they see the human side of you, versus coming in and always being a jerk. Public perception is strong, especially considering almost all of my work is private.
 

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I have a Property Management Company needing roughly 70 yards of material removed by Friday afternoon, I just received the call about an hour ago. Do you guys charge extra in these emergency situations? I know I submitted my bid already, but I expect that they can't argue too much about the pricing because of the crunch deadline. It's also around 2 hours 15 minutes one way (I put a line item for travel charges) but the landfill is relatively close.
Yes...
 

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Absolutely. Not just for this one, but for all of them moving forward. You need to set the precedent or you'll forever be working for minimums.
 
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