This was a spa / hot tub on the rear deck and there are no gates on the deck.
The work order said that it was found unsecure and to go and resecure. So we installed plywood with a padlock to keep it covered.
Now we get a new order saying that we didn't cover it according to specs so we need to go remove it and supply a bid stating the required supplies and equipment needed to secure it according to specs.
From the response above, I actually think we did do it properly. ??