I don't think they are too bad. Calling from site can be a pain, but seems to not take too long now, but was a period of time it took 2-3 hours. One pet peeve is that in their checks they don't note what invoice of mine they are paying, and it gets a bit confusing. I also never seem to get much for approvals after initial secure/wint. I recently bid 14 jobs for them, from mold remediations, debris, misc repairs, etc. The one approval I got was for $100 debris removal, which i didn't even bid but was in the photos. They DID pay for the bids, though. They seem to not have standard pricing really, more so it depends on their need and availability of contractors.
